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Contribuiți la feedbackUsed Hornbachers Osgood for cupcakes for my wedding great choice, just had to call and let them know what I wanted, date, pickup time. I later needed to add more and they did so graciously. Very tasty, would recommend their bakery!
Their bakery is fresh. A nice store for quick stops.
You will typically find great customer service at a slightly higher price than Walmart.
It's hard for me to give this rating as I love Hornbachers, but the new pricing labels at the Osgood store are terrible. I can't read the labels, I can't visually scan the aisles to see what's on sale, I can't even read the labels in the deli case. I've been back 3 days in a row, and it's just clutter and not helpful at all. I've been a loyal customer since this location opened, and I have recognized many changes since the sale of this family owned business to corporate and more changes, and new owners, but this change is just disruptive. Other changes I'm not a fan of as I might as well keep going... The meat department lost their slicer a few years ago, and I regularly overhear customers make requests. The exterior aisles are cluttered with pallets and displays, which makes it difficult to maneuver the carts. The shelf could be bare, but granted, there's a pallet or end cap somewhere that's fully stocked that I notice on my way out or the next day. Please make sure the primary shelf is well stocked too! The deli recently moved around a lot of products in their center cases, but why not make use of the old salad bar and reorganize this entire department so it makes sense. It needs another reset. I can't reach the top shelf when product is pushed to the very back. I'm not a negative person, so I'll end this with something positive. The associates are top-notch. From produce to deli, meat department and grocery to frozen and dairy, to the cashiers and baggers, supervisors and managers, it's the people who make Hornbachers an enjoyable store to shop. I appreciate all of you.
This store used to be great, but lately pretty bad. Bought a loaf of bread that was moldy after 2 days, cod that was expensive but had a strong ammonia odor so we knew was bad, today just opened a 3 lb bag of bacon, bought 2 days ago 24$. and it's already gone bad. Dating was fine on everything. So maybe not being stored/ shipped correctly, maybe dates not correct, either way sucks when everything is so expensive.