Fajardo Inn

Pretty nice place but be ready for some jankiness. 1- ROOMS were clean and comfortable and generally clean but did find an abandoned hairbrush under the bed... 2- LOCATION was pretty good but having your own car is probably a necessity, more on that later. Within 10 minutes driving of food, beach, and other activities. Not too bad. 3- POOL was the best part. Multiple different pools, on with a small slide and even one long enough to do laps. Also a poolside bar with your standard drink assortment. Very family and kid friendly, no lifeguards. 4- AMENITIES was where the jank began. Reception and website say there are 2 restaurants on site. They were never open when we were there, and the staff said changes coming soon? Felt like false advertising. Also, pool Batman said a chef comes on only Tuesdays ?!? but the chef never came. Barman can make fried bar food though. Also, reception said there was breakfast everyday... Nope! No breakfast, you have to drive to get that luckily a PR bakery with decent sandwiches is down the road, but really? . So either the staff doesn 't know all the info about their hotel or they are misleading. So be warned. OVERALL- need a car, don 't expect any food accommodations, and enjoy the room and pools. I would say a solid 3/5 but others in my group were more generous at a 3.5/5.

The room itself was clean and comfortable. We had a nice view from our balcony. The elevator wasn't working which made it difficult to carry our luggage (I have rheumatoid arthritis). The air conditioner worked very, very well.

The most horrendous customer service hospitality I have ever experienced. Arriving a couple was checking out for the amount of mosquitoes on closed property. These morons would leave the door open of the main building which allowed infestation of them. Secondly, the complete door handle broke off and the security lock on the door was missing. I as well, saw TWO ROACHES in my draw while attempting to put away clothes. All this was expressed to front desk, the incapable manager did not bother to call or reach out. Additionally, I checked once one at the front desk, the manager spoke in Spanish saying she isn't available. This resort should be shut down ! The vast availability of rooms, you decide not not place your valued customers in comfort.

Stayed here for one night and we're pleasantly surprised by the accommodations. The rooms were clean and very spacious. There were 2 pools and a beautiful view. The Star Fish restaurant wasn't open which was a bummer but the food at the Mexican restaurant was delicious and the service was great. Would definitely recommend if staying in this area.

This hotel's only saving grace were its pools. The food at the Mexican restaurant (the only one that was open on the property), was below average. We had massive water bugs in our room. On two separate ocassions, my husband and infant were locked out of our room for over an hour before maintenance came to help. The keys just stopped working. Also, we were booked in one of the buildings outside of the main hotel building. If you dont ask, they wont offer the help of maintenance in lugging around your luggage up and down hills and stairs. Terrible service, below average food and accommodations.