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Contribuiți la feedbackI tried to order a problem because my card is not linked to a US-tiper code. I called to order the charge, explained that I had an order number, but, was dismissed rudely and by a guy who just said, call pizza hut and order through her. wild. if they are so unprofessional for customers on the phone, they imagine what they do with their pizza.
Well that sealed the deal. My order: papadia with pineapple, cheese, and tomatoes What I received: papadia with extra sauce, no cheese,no tomatoes, pineapple, and a giant green pepper on one side. The other side had a hair. NOPE!
Shorted me my 2 liter pepsi impossible to reach a human to fix the issue had to lodge a complaint on the national website unresolved until they bother to call me back. Food long cold and no drink order somewhere
They were not attentive when I walked in to pick up our order, when I got home to have dinner we opened the boxes of wings that we received. We ordered some without sauce and some garlic parmesan, we received no sauce at all on our wings. When I tried to call them they did not answer the phone so I drove back to the store with my wings that were supposed to have sauce. When I showed the wings to them all they said was we can fix that for you and poured sauce on the now cold wings put foil on top and handed it back to me. That is not how good customer service works, what should have been done was to remake the order correctly. I will be getting in touch with the district manager as to this is not the first time this has happened to our order. I will no longer go to this location. This location has gone down hill and it shows that they have absolutely no pride or care at all about their work ethics or customer service. Also the woman who put the sauce on my wings was wearing a filthy shirt, I do not understand how people think that all this is okay in a work environment.
Nothing but the best. John is a super Manager. They really know how to go above and beyond...and that's saying a lot for a simple Pizza joint.