Kfc - Excelsior Springs

Absolutely horrible service time and time again I think they don't care because they know the options in a small town aren't many. Went tonight ordered a 12 pc drove home had an 8pc called and the manager was as condescending as they come. It wouldn'tbe that bad but it's every single time we go to KFC tacobell in excelsior springs mo they mess up the order and more often thennot the food especially on the tacobell side is grossly overcooked. I mean the beans on the nacho Supreme were a big clump andcrusty on the previous trip

My wife went into KFC here in excelsior springs around 6:30pm tonight and they don?t close till 10pm. She took a coupon up there and the lady went to talk to her manager. The manager told her she couldn?t legally sell us any chicken and that the truckdidn?t bring any chicken. Then why are you selling chicken? If I could give this place 0 stars I would, but I have to give astar just too type this. We have been denied service and food from this place numerous times. Well tonight was the last straw.That manager up there does not know how too run a business of that is what she is telling her employees to tell the customers.This place Is a joke.

I have honestly never written a review but I had to hop on here. Excelsior for years has known the KFC/Taco bell to not have the best reputation. But I went today and had the best service ever. The woman that took our order was extremely friendly and madeus feel welcome. The food was fresh and fast. I feel like the whole place had a makeover and I hope they keep it up. Verysatisfied!

We have been here numerous times with only twice being decent. Our order always misses something, no biggie, but our food is always cold out the window or so old that it should have been thrown away hours beforehand.

I would give negative 5 stars if possible after showing up to pick up our already paid for order they inform us they don't have all the sides then drive 15 minutes home to realize we have half the amount of chicken which is old and cold then when I callshe wants me to stop my children from eating to bring the bucket back to verify I'm short chicken and its already 830pm afterbaseball so kids are starving for her to give exact number of chicken so headed home to eat a cold meal and like the managerdidn't care and was rude and unprofessional and walked out to go hang in the parking lot with group of friends!!! Will never goback to excelsior KFC taco bell!!!! They should close the doors after face lift and new management it got worse if thatspossible