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Contribuiți la feedbackMy wife and I stayed overnight in a smoking room, only because that’s what was available. My issue is not the smoking room, but rather how unclean it was. The carpet was filthy with dirt and food crumbs. There was a dried up pizza crust under our bed. And the sheets on both beds felt sticky. It was apparent that the smoking floor doesn’t get much attention from housekeeping.However, we didn’t let that ruin our stay. The casino floor itself was enjoyable. A wide variety of machines to play from classics to new. All the machines were fairly clean and in working order. The staff we interacted with were awesome, especially at the bar.Overall, it was an enjoyable experience. But the state of the room we had really knocked this review down a few pegs.
Spent the weekend in the Ledgend Tower. The room was great except for the shower. It has a four head setup which is great however, it made a mess all over the bathroom. Water went under the walls and in to the sink area and the toilet area it took four towels to clean up the mess. Reported the issue to one of the staff she done a great job of pretending to care but you could clearly see on her face the that's not my job expression. All and all I would stay here again. Ate at the Tap House on the casino floor it was as expected food quality is about the same as any of your chain restaurants.
I recently stayed at this hotel. We had a 2 queen smoking room and it was not the best of stays. The bathroom, is ok, but if you look up at the sprinkler system, it is rusted. Other wise the bathroom wasn't the worst I have seen. The room itself looked as if it had been cleaned in a hurry and things were missed. The wall next to the window had months of dust on it. The floor had black marks on it and did not look as if it had been vacuumed. The best were not very comfortable and the pillows are very hard. It was a rough night's sleep. Now, having to spend extra for a smoking room, you would think they would be as nice as other rooms and cleaned as well. If this is what you get with a smoking room, I can just imagine that the non-smoking rooms are not any better. The hotel definitely needs to be renovated as it seems very old and not well taken care of.The casino itself was well maintained and seemed clean. The bathrooms were nice and routinely cleaned and the choice of places to eat is good. We ate at The Tap Room and was very happy with the food and wait staff. The selections were delicious and the staff very friendly and helpful.
Rooms were clean except no microwave and had to ask for a mini fridge. The views over the water were beautiful. Casino area extremely smoky but still had a great time. Customer service is very friendly.Rooms: Rooms were very clean and great size. They do need to put in microwaves and mini fridges.Nearby activities: Right on the Ohio River so you can walk right across the street and go site seeing. Downtown beautiful buildings for a lot of history to explore.Safety: We did not have any problems with safety.Walkability: Very walkable all around town and by water..Food drinks: We had dinner inside the casino and the food was delicious.Noteworthy details: Our hotel room overlook the Ohio River and it was gorgeous.
No microwave, no refrigerator.... Heck the TV remote didn't even have batteries lol. Lobby smells like dirty old cigarettes. The parking garage is littered with trash..I think I would have rather slept in my vehicle or a Motel 6. At least they provide microwaves and fridges for $120 a night ....Rooms: Book your trip somewhere else