Evanston — Lou Malnati's Pizzeria

Extremely mediocre deep dish, obviously mass manufactured ingredients assembled to order. I had it once, which was enough to never again.

I order through the app and twice I have received cold pizza late. The last time they offered a free replacement because of an order mismatch and promised to get out to me as soon as possible. One hour and twenty minutes later it arrived warm, not hot. Their pizza tastes great when hot but the delivery is pathetic.

Nice location, great food, average service (depending on which waitress/waiter you are lucky enough to get). We arrived around 3:30pm on a Saturday afternoon (kinda of between lunch and dinner). There was still a long line, and waited over 30mins for a table. Be prepared to wait longer if you plan to go at prime hours. Once we were seated, the restaurant was apparently half empty (they were extremely short on hands, with only two waitresses). Then the funny thing that happened next was that w … – show

Was told an hour and a half, so we left to a competitor. Called us 25 minutes later after walked to another location.

Their pizza is the best. Fast delivery and well-mannered workers.