Subway - Eustis

This is my second time having this issue at this subway with, who I believe is a manager. She is a white, short, thick girl with glasses and short hair, with a forearm tattoo. The first time I went here and got food, when she saw my order she stated to me “No wonder you’re a skinny little thing”, as no one should make comments on someone’s body. Especially as I have been recovering from not eating properly for years. I ignored that comment and continued to be nice. As I worked in food service for years.Tonight, I went there to order my partner’s food. I stated what type of sandwich it was, when she asked me the first time. After she had the bread prepared she asked what I wanted on it, as I was telling her the type of cheese, she cut me off and spoke in a higher leveled tone, while raising her hands up and down “NO, what kind of sandwich is this?!?” …. as I told her a second time. She continued to be short and nasty with me until the man took over the sandwich. I became short and quick for the rest of my order. I also caught her staring at me while I was finishing and moved from her view. This is the second time she has been rude or nasty to me while I maintained my composure. I am a 24, person of color, queer and have serve ADHD and anxiety, I was reading the order from my phone. I worked in food service as a manger for 4 years, this isn’t anyway to speak to people when, YOU make a mistake of not hearing a customer. I watched her treat the older person of color behind me 10 times better with a nicer tone of voice. So I want to know what the issue was when I was nice everytime from the jump. I do not feel comfortable coming back to this store. My sibling worked at subway for 4 years and I always watched them handle everything with grace, kindness and making those comfortable when ordering. This lady needs to be retrained or fix her attitude.

Ice cold steak subI ordered online. We put in the comments box. Please toast extra for both subs. Neither sub has been toasted. The inside of the bread has absolutely no toast marks on my steak sub. The steak meat is cold. The cheese is not melted . I called to let them know. The person made the excuse that they have fifteen minutes to make the sub for the customers arrival. This isn't a reason for the steak to be as cold as it is in the well on the sandwich line. Also I have worked for subway and I know the top of the bread is a little crisp when it t comes out of the oven and toasting it makes it more crisp. The top of the bread isn't toasted either. Horrible experience today. Who eats cold steak sandwiches? If you like it order online at this subway. Edit I also asked for onion salt pepper Parmesan cheese in my sub the only topping on my sub is the banana peppers see photo you can see the bread isn't toasted and there's no toppings except the cheese amd banana peppers a few onions

Sydney and the rest of the crew are amazing. They are professional, friendly and always make my sub perfect. I say this is the best subway in the area!! Thank

I have ate at Subway for many years not just down here but up north as well never any complaints about the food or service it's always fresh and the employees are very friendly and respectful Kid-friendliness: Always every time that I have been there.

Just love this location. The staff is always so nice and friendly and it's a joy to go to this location. Keep up the great work!