Tim Hortons - Erie

Waited 15 minutes to be told they were out of what I ordered. I asked why they didn't tell me when I ordered in the drive-through and got a blank stare. Slowest TH's in all of Erie. You're better off going down to 97 and getting what you want there. You'll wait less time and they will most likely be competent.

I just saw James the shift manager hold the cup for his next drink he was making after mines with his fingers inside cup and the others outside cup with no gloves on. I asked his teamMember for his name and she just called him to window I said to him I’m not trying to damage you in anyway but you was holding that cup with your fingers inside cup without gloves.. He asked me which cup I told himThe one you making now. He cared less he said oh ok thank you. Ughh so gross won’t be going there anymore.

Took almost an hour to get to the register to oder, only to find out they didn’t have any food available. In the meantime they served coffee to 100 people at the drive through. Clearly their performance bonus depends on drive through time and nothing else.

Tables weren't wiped off and 1.99 for a senior coffee is expensive .

Just dropped in for some coffee... don't have Tim Hortons in Pittsburgh. Offered dark roast and an iced coffee... service was quick and correct.