Cotton Patch Cafe - Ennis

We enjoyed a truly delightful early dinner. The Chicken Fried Chicken was served hot, featuring a crispy crust and juicy white meat. The service at Cotton Patch was impressive; they brought us four beautiful rolls instead of the usual three, and did so early on. I was never able to figure out why they provided an extra roll for our party of two, but it certainly added to our experience. Thank you!

The service, however, was slow. We had to wait a few minutes before realizing we needed to be seated, and the wait time for drinks and other items was longer than expected. We learned that our server’s name was Jay. He was handling eight tables when we arrived, including one large party of about eight people. Despite being the only server at the time, he managed pretty well. Soon after, more staff joined him, but the pace of service slowed down. I would recommend Jay to stay resilient, even though he displayed a bit of attitude when we first arrived. It was clear that the lack of adequate staffing wasn’t his fault. We chatted with Jay and even shared some prayers for him and his grandfather. Fortunately, when we left, Jay was smiling and seemed to be in a much better mood. I hope he gets the support he needs in the future.

While the server did a commendable job, the overall experience was quite disappointing. The food took an excessively long time to arrive, and when it did, only half of the order was served. Many of the accompanying side dishes were missing. Additionally, what we did receive was overcooked and cold. The steaks were not prepared as requested, and one of the supplements we ordered was not even available, yet we were not informed about it. The manager attempted to address these issues, but I still cannot recommend this restaurant and have no intention of returning.

Great place to eat. Always fresh. Steak is cooked properly. Your fish is always good. If there were 5 stars, but sometimes the waiting staff doesn't pay attention to their tables or front when people come. Take your time, even if not so busy.

The brisket queso was good. The grilled chicken strips were blackened and not grilled. So hot I couldn 't even eat them. Menu shows grilled so be sure to ask when ordering.