Panera Bread - Englewood

I visited the restaurant yesterday at 3 o'clock. Unfortunately, the chef did not pay attention to my tomato allergy. I had to inquire with the person preparing the food about the sandwich containing tomatoes. He mentioned that he was unaware of the allergy. He had to remake my sandwich by removing the tomatoes from a pre-made bag and placing it on my sandwich. As a result, my lettuce and other toppings sat in a bag next to my sandwich that had tomatoes. I was disappointed with the lack of customer service and communication regarding allergies. I do not plan on returning to this restaurant in the future.

I had so many problems with wrong orders at this place, missing food, and the last two times I ordered a quick pick-up I ordered a single spinat artichoke soufflé and the last two times they gave me a spinat and bacon. I'm not a vegetarian, but I hate the spinat and the speck. I can't fix the problem because I'm working halfway away in the time I recognize the error. I don't understand why it's so hard to get order right. I am absolutely excited because this is not the only place in dayton area is terrible, the city and land is terrible and the hired and manager are rude and will argue with them. at least the employees at this location are nice. I'm not sure how much longer I can support panera that sucks because I love her food and there's nothing else similar. I guess I'm going to visit the brown street and miller lane standorte only from now on. I never had a problem on both places.

Good food. quite busy location, but that was worth waiting. eating was fresh.

People who eat here are crazy about panera. the people who try to hit the drive almost twice and I sat still on a stop sign then I was almost overrun to go into the load. but then again most people I live. englewood is gigantic a hole

I went through the drive thru on 4/8 at 9:15am and ordered a honey ginseng tea. The tea was poured all over my hand as I reached out to get it. She apologized and handed me a new tea, I had to ask for a cup of ice to put my hand in. 20 minutes after I got home 3 blisters started to form on my hand so I decided I should probably fill out an incident report just in case. When I went back to the Englewood Panera the 2 people running drive thru not knowing that I was standing there…Bree said ,”oh whatever it got on me and you don’t hear me complaining” Tyler backed her up with “yeah you don’t hear her complaining this is f*cking bullsh*t”. I said “wow guys does she have blisters? You’re not very professional employees.” They were shocked I heard them with no apologies from anyone, they wouldn’t even make eye contact.