Genghis Grill - Englewood

Walked in and stood at podium for a few minutes it was not busy. Staff was gathered in a circle talking. Finally got seated waited another while… the server finally came over and got our drink order, brought drinks and bowls and never returned. The greeter/manager was the only person attending. Our actual server finally came and I asked for Togo containers, he brings them and hands me the ticket and stands there starting at me while I’m loading my food in the boxes. I was like yes sir I’m paying cash, he said oh you don’t have a card? I said no sir, I’m a server I only have cash on me. He was bothered, still stood there waiting as I finished boxing my food. So I said I will get it for you in a second sir give me a minute he said well I can’t leave til you pay. I said excuse me and called the manager. The manager just explained that they have too many walk outs so they now have a new policy where the sever is not allowed to leave until order is paid for. I said that is uncomfortable nobody wants to be starred at and rushed to pull out their cash. He said I understand ma’am I do apologize. I said and first of all I never even asked for the bill, so my money wasn’t ready nor was I prepared I don’t need a stranger looking over my shoulder or hovering over my purse while I’m trying to pay. Needless to say you can’t treat customers like thieves bc of other customers faults. You loose guests, and assumption that I’m going to walk the tab is not good for business. If I didn’t understand serving, no tip would have been left but even regardless of this situation I still left a tip. I hope Mr. Jesus has a better day and works on his service industry skills and I hope that your policy changes or maybe consider being more attentive to your guests by always checking in or having a host at the front at all times so things like walking tabs or dinning and dashing DONT ACCURE!! Thank you have a blessed day

The food is good. Waiter was good. Tables are cramped and too close together. But the real problem is the prices have gone through the roof. I get a big bowl in order to take some home. That big bowl is now $25. And I think the bowl for the buffet line has shrunk.Food: 5/5

We love this place, and I appreciate all the bowl ideas that you can just order if you do not want to make your own bowl! I had the jambalaya tonight and found that it seasoning and flavor was pretty dull. I will keep going their and trying new dishes, though. They DIY bowls give you more control over your flavors and amounts.Vegetarian options: With a DIY bar, you can choose what you want.Kid-friendliness: Our kids love it here.Parking: The place is in a shopping center area, so there is plenty of parking.Wheelchair accessibility: Ramp availableDietary restrictions: DIY allows you to control your options.

Searching for places to eat in the local area with my family and this place popped up. I don’t normally leave reviews but I feel compelled as the food was fresh and delicious. The manager Ed and staff are super friendly and attentive. I love that you get a lot of food for the price. We are definitely going back!Food: 5/5

The food was absolutely wonderful!!! The staff were very polite and friendly. The manager was very helpful when explaining how big the portions were and was a team player when helping the staff in need during the lunch rush! Would absolutely recommend!Food: 5/5