Dunkin' - Englewood

They don’t pay attention to specific details of the order. I said hut coffee, bagel tosted with less cream cheese . Coffee is not hut , the bagel is not tosted and he put o lot of cheese on the bagel.

Very professional, fast service.Wheelchair accessibility: Has a ramp.

The service has decreased tremendously since last manager left. Coffee taste different and the service is very slow. I went in today and the person making the food placed my croissant on top of a cell phone that was on the cutting board. When I asked her to remove it and replace the bread with a new one, she used the gloved hand to remove the dirty phone and continued touching food items with the gloved hand. She was not very receptive or kind in the exchange. I then notified the current manager. When I reached my destination, my order was missing a side of bacon. So not only was the service unsanitary but I am at a loss. I will no longer patronize here. Not worth it. Be careful.

My sister placed an order I went to pick it up. When my I arrived, I gave my sisters name they only gave me a coffee but didn’t give her donuts or sandwich. I returned to the store, after making me wait a while before acknowledging me, They gave me the donuts but proceeded to say the sandwich was already picked up and was refusing to give me the sandwich. The customer service was poor and the employees were rude! (This is not the first time that she’s had the issue of a pick order and the employees “forgot” to give some of the items from the order. They gave me (4 months pregnant a hard time about a $5 sandwich that could have easily been made. I’m not sure who they gave the sandwich to or if they ever made it to begin with but it was in fact not given to me or my sister. The manager came out and said she would give me the order (with an attitude as she proceeded to walk away and bumped into me. That is unacceptable. It seemed to have been done on purpose and she didn’t apologize. I would not recommend going while that morning manager is there.

This place was utterly disgusting. between the dirty floors and the drinks that take years to get to you, the most disgusting part of it was having an unwashed hand over the drinks. The fact that there was a FLY on the donuts speaks volume about the “cleanliness” of this dirty establishment. Never will i ever come here again unless you drag me alive. I would give this 0 stars if I could but even that would be too generous. They mixed up everyone’s orders and after waiting for so long, the drink wasn’t even worth it. BUYER BEWARE