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Contribuiți la feedbackGreat customer service! I've always enjoyed their crust on their pizza, and not to mention they are local, your a customer not a number and the few times there has been a mistake they've been great about making it right.
Very over priced a medium meat lovers pizza about 30.00 don't buy from this company
Got take out. Really good garlic bites. Order was ready right when they said it would be.
They made me choose atleast one star but they deserve ZERO STARS DONT GO HERE I would like to start by saying this was my first time at this location in traverse city I usually go to the big rapids location as take out. I have never dinned in due to traveling well today we had the time and figured lets dine in today at Mancino's since we didnt know there was one in TC . I WILL NEVER GO TO THIS LOCATION AGAIN IT WAS HORRIBLE IN EVERY ASPECT. 1. first appearance of this location was dirty looking inside they didn't seem to care about being clean bathrooms were gross as well. 2. We ordered and our same order from big rapids was $25 more then usual. We still sat down with a weird feeling like for two grinders and medium pizza should not be $74. We went back to counter asked for receipt and seen the grinders are very over priced and the pizza was too. We asked them why the prices are not posted on menu and we don't understand why our meal was $74 usually we spend about $50 well seeing the receipt let us know pricing was being gouged at this location. Our normal Mancino's in big rapids bill for three of us is 50-56 dollars. 3. I got my food and there was a pickle on my grinder WHICH I AM ALLERGIC to pickles I told him and he did not like it. He told me I should be telling people I have allergies like it was my fault. I explained I usually never dine in I would never know a pickle comes on this plate as I order to go in big rapids all the time. He continued to argue with me about me having an allergy and its something I should just be telling people it became a hostile situation quick he was not being nice I told him we could leave get our money back and not eat a thing. He did not care he said you want your money back and was going to do so except my mom said lets just eat we are here she is diabetic and sugar was low so I agreed and sat there waiting for my correct plate with no pickle. when I got the second grinder with no pickle the grinder was under done and cold in middle it was horrible needless to say I will never go back to this LOCATION NOT ONLY WAS THE SERVICE HORRIBLE BUT THE FOOD IS NASTY AND PRICES ARE OUTRAGOUS I WILL GO OUTTA MY WAY TO COONTINUE TO GO TO BIG RAPIDS ;LOCATION THEY HAVE ALL THE RIGHT THINGS GREAT CUSTOMER SERVICE GRERAT FOOD And GREAT PRICES GO TO BIG RAPIDS MANCINOS NOT TRAVERSE CITY.
Tried to order online but it kept restarting so I had to redo it 3 times, then when finally able to check out it wouldn't work stating that I had to call order in. When I called to order I sat on hold for nearly 10 mins never talked to a person, BOTH TIMES I CALLED! Guess I'll order elsewhere