Panera Bread - Elmira

I travel all over the state but visit Panera more often than any other chain. This Elmira Panera is far superior to the other Panera Bread locations for so many reasons. The service cannot be beat and visibly starts with the management, John, Pat,Chandler and Christine who can always be found right down in the thick of things engaging fully with their crew and customersalike from opening hour to rush hour to closing hour. I have never had a bad experience while they 're working, which seems to bealways. The staff are incredible at this store even without management, which is a great testament to their training andatmosphere of their working environment. I have grown to befriend most of these people from my daily visits and look forward tointeracting with them which is unique when you consider that restaurants and cafes of any sort can become boring after you 'vegrown accustomed to the food and drink but I have religiously frequented this location for years on a daily basis long after thefood became boring. It 's the modern day real life version of the cafe in the sitcom Friends . Staff shoutouts at the Elmirastore (and I 'm sorry for those I miss) Sara, Christian, Kara, Marie, Jack/John Jr. and the 2 older female cashiers(older, notold) that always keep me laughing and engaged so much that I miss their name tags. I know their are many I 'm not rememberingright now that have been a critical part of my experience but it 's 5am and I know this won 't be the only opportunity I have tosing their praises. PLEASE, if you get the chance spend some time in this location and see the difference, I 've been to so manyof them and this is really the only location that gets it right 100% of the time and offers an experience you 're not going tofind at the other stores, yet. Thank you Elmira Panera, see you in a couple hours!!

In general, I love Panera. However recently I started to order from here using DoorDash and my experience has been horrible several times. There has been times the lettuce on the salad is brown, they don't send the dressing with the salad, side optionsoften aren't sent with the order, and my favorite Carmel frozen cold brew NEVER comes with the Carmel drizzle as it is supposedto. Overall, I'm disappointed in the service I seem to get when ordering for delivery. Orders are not consistent, like theywould be if I were to dine-in. If this only happened once, I could understand- no one is perfect. But literally every time Iorder is nonsense.

I was served frozen chicken on my salad. It was like chewing a piece of ice, but the ice wrapped around my teeth and unleashed a chill to my core. It was unpleasant. But, the team made it right and made sure to provide a pleasant experience.

The best place to have soup salad and sandwich bread is always fresh and love cookies

I travel across the state, but visit Panera more often than any other chain. This Elmira Panera is far superior to the other Panera Bread locations for so many reasons. The service cannot be beaten and visible begins with the management, John, Pat, Chandler and Christine, who are always found right down in the thickness of things that are full of their crew and customers equally from opening hours to hour to closing hour. I never had a bad experience while they work whatever seems to be. The staff is unbelievable in this business even without management, which is a great testimony to their training and atmosphere of their working environment. I have grown to be friends with most of these people from my daily visits and look forward to interacting with them that is unique when you think that restaurants and cafes of any kind can get boring after you're accustomed to eating and drinking, but I have visited this place religiously for years on a daily basis, long after the food became boring. It is the modern day really life version of the café in the Sitcom friends . The staff cries in the Elmira business (and I'm sorry for those I miss) Sara, Christian, Kara, Marie, Jack/John Jr. and the 2 older female cash registers (older, not old) who always laugh and so much engaged that I miss their name tags. I know that they are many I don't remember now that were a critical part of my experience, but it's 5 a.m. and I know that this won't be the only opportunity I have to sing their praise. PLEASE, if you get the chance to spend some time in this place and see the difference, I was so many of them and this is really the only place that it is really 100% of the time and offers an experience that you will not find in the other shops yet. Thanks Elmira Panera, we'll see you in a few hours!!