The Gullwing - Elmbridge

We had booked a driving experience for my son, and decided to have lunch at the restaurant. Unfortunately, I wish we hadn't. There was only one young lady serving, with two men in suits occasionally helping out. After a long wait, our order was finally taken. I ordered a burger and requested it to be cooked medium rare, but was told it could only be cooked well done. The burger I received was overcooked, dry, and tough, which was disappointing considering the price. If you do choose to eat here, I recommend sticking to a salad or just some chips. Alternatively, visit the café downstairs. The food was expensive, poorly cooked, and took a long time to be served. Despite leaving a significant amount on my plate, no one asked about my experience. I suggest avoiding this place altogether.

With a great view of the track and excellent food this has to be the perfect setting for lunch. We ate here in our recent trip to Brooklands and thoroughly enjoyed our lunch here, thank you.

On Sunday, July 15th, my party of four visited this restaurant. We chose a table with a fantastic view of the track and settled in for a meal. The waitress took our drink order, which took a while to arrive. We placed our food order and waited while watching the track. The food took quite some time to come out, but we had heard about the slow service from reviews so we were not surprised. The food was delicious. However, the wait for the main course was even longer. One of our party members who ordered steak requested a steak knife, but the waitress returned after a few minutes to inform us that they did not have any steak knives. A steak restaurant without steak knives... really? The wait for desserts was also lengthy. Fortunately, we enjoyed our meal because we were in good company and not in a rush. However, if the restaurant had been busier, I can only imagine how much longer it would have taken. It's worth noting that the restaurant was only a quarter full. The waitress was pleasant, but there was a lack of urgency in serving us well or ensuring a smooth dining experience. It seemed like she was mostly on her own, with occasional help from a male staff member, but she did not seem rushed. In conclusion, we had a lovely meal mainly due to the great company and delicious food. However, the service could definitely use some improvement. The restaurant has potential with its tasty dishes, but if the service were more efficient, it would be top-notch.

I am surprised by some of the negative reviews! My husband and I went to Gullwing today for afternoon tea, and it was fantastic. The staff was very friendly and the food was delicious. Our entire afternoon at Mercedes Benz World was incredible. My husband participated in a driving experience and then we enjoyed tea and ale on the terrace overlooking the track. The weather was beautiful too. We will definitely be coming back!

Come on Mercedes, you've got to sort this one out. Sitting in the midst of the wonderful Mercedes World, and looking very nice. But it is appalling. I didn't believe the previous poor TripAdvisor reviews, but they're right. 50 minutes from arriving to getting a starter. Poor, unimaginative food. Just because you try to serve it stylishly doesn't make it good food. One of our party's main course was completely forgotten: other items were missing. They serve steak but don't have steak knives to cut it. Honestly, please, Mercedes this place is letting you down. And some of the staff clearly know it. Praise to the (few) staff who tried to sort things out, but there's something massively wrong with this place. You've got a jewel here ... just get it polished properly.