Yemas Family - Elm Grove

On Sunday, October 29th 2023, my husband and I decided to go to Yemas for breakfast, to use a gift card given to us last year for our wedding. Upon arrival, we noticed it was not too busy. Several tables were open. The hostess proceeded to sit us at a table located in a dark corner of the restaurant. We politely asked if we could be seated somewhere else. The hostess said that was the only table we could sit at because the servers were on a rotation with certain tables assigned. For people that are not familiar with the restaurant business, this may not make any sense. This is the first time I go to a restaurant where, if we request a different table, and there are tables available, we are told no. It would be understandable if the place was totally packed and the only table available was that one. However, that was not the case. My husband insisted with the hostess. She got someone else to talk to us who I think may have been a manager. This person stated the same thing. Then I noticed there was a group of 4 people getting ready to leave. I asked, can we have their table? They are leaving and they were served. She sighed, then said that if we wanted that table, we would need to wait for it to be cleaned (we had no problem with that). She also made it very clear that we will accommodate you this time, but we won 't do that again. With that attitude, I don 't know that I want to go back, but I digress... they walked away and as we waited, from where we were standing, I could see the woman we just talked to in what I assume is an area near the kitchen, talking to other employees and complaining about what just happened. It was obvious by the gestures and body language. They finally cleared the table and we sat. Our server, Stacy, was very pleasant and food came out fast. It was very good, no complains there. The experience after we were seated was much more pleasant. We are not problematic costumers that throw tantrums. We just want to have a comfortable experience at a place where we are going to spend money for a meal. Our expectation was not unreasonable at all but the way we were treated was not the most professional by a business in hospitality . The location is convenient as it is close to home; we also do a lot of interacting with Sunset Playhouse across the street as patrons and also work there on occasion, on and off stage. We know the location of this restaurant has gone through several reincarnations, as food businesses don 't seem to last long in that space. This one has been there for a while and it would be nice to see them succeed. So an improvement in the way they treat costumers would certainly go a long way. Food: 4 Service: 3 Atmosphere: 4

Service: Dine in Meal type: Breakfast Price per person: $10–20 Food: 4 Service: 4 Atmosphere: 4

Great eating and the server and owners are so nice ppl.

Really liked our experience here. Met a friend for breakfast. Nearby my house and the food was great. The staff was friendly and attentive. The food came out quickly. The only drawback being they were a little slow after the food came to the table. I understand they were not likely not trying to push us out the door after we were done eating because they were slow but I did try to get someone's attention for a while.

The food and the service was great. Pricing was quite reasonable.