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Contribuiți la feedbackThe view is absolutely breathtaking. This charming little Tim Hortons is located in a delightful town. The service is fantastic, too.
The service at this Timmy's was the slowest I've ever experienced. We went in to order three coffees and two donuts, but the staff prioritized the drive-thru customers instead. They seemed very disorganized. After waiting for about six or seven minutes, we finally received our coffees, only to have to remind them that we hadn't gotten our donuts yet. It was frustrating, especially since there were no other customers ahead of us inside.
This Tim Hortons in Ellicotville, NY, along Route 219 offers terrible service! On August 3rd at noon, we noticed about three cars waiting in the drive-thru, so we decided to go inside. To our surprise, there was no one else in the restaurant, yet we were ignored by the staff for the next eight minutes. The manager had her back turned towards us while she was busy giving instructions to her team. It was a strange experience. We ended up leaving without making a purchase.
Asked for a sandwich with no egg, had egg. Bagel was packed with cream cheese and not cut so it just puked everywhere. Cookie was good and drinks were right.
Very nice Tim Horton's with many booths and tables, a TV, and cozy (artificial) fireplace corner. Nicely decorated for the holiday season. Staff were quite busy with a long drive through line, but managed to process us officially. I got a small hot chocolate, everything bagel with chive and onion cream cheese, and a sour cream donut. All very good and up to best Tim Horton's standard. Bathrooms also very clean and smelled like cake batter.
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