Subway - Ellicott City

The sub I got was great, but their customer service definitely can be improved.

The ARTIST was not on the ball today with my order! Didn't understand how to toast only Turkey/Bacon/Cheese and not the wrap. Had to explain it. Condiments were slapped on. Just not happy today!

Location is always neat and clean, but make sure unlike veggies are removed from the containers. My remark on the steak sandwiches has nothing to do with the location, but the steak sandwiches are not appealing. A little on the chewy side andflavor is missing. Employees are warm hearted.

Need better security I had an online order and needed to pick it up. When I reached there someone apparently took my food and for me to get the food I had to pay again for the food.

I was rudely jipped out of sauces. Allegedly, 3 sauces come with each sub. I had a coupon for a free sub and was told I could only get 3 sauces because the other one was free. I'm unsure how this math adds up and makes sense. Subway has fallen way offanyways so I would think you would be more accommodating to any paying customer. Entirely unacceptable.