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Contribuiți la feedbackThe food is good (not the best). but in relation to management they are terrible. I ask for a lunch order on line at 11:30 and I arrive at 12:15 to be told that my order is not ready. No problem, give me my money back because I can't wait any longer. And it turns out that the employee tells me with a hostile attitude that he can't refund my money until 4 in the afternoon because they don't have a manager in the store. terrible service. After my order doesn't come out, they talk to me with attitude and they don't give me my money back either.
Since we entered the place, the attitude was simply unwelcoming. The waitress(Paige)last evening gave the impression that it was a burden to serve us. I brought a team at this location twice , first time was ok and and the second time just got worse. This is the first time in my life that a waitress has been so rude and disrespectful to me and the kids that were there with me, she even asked me to sit down in a rude way just because she needed to pass through where we were all seated, even having an empty hallway behind the tables where we were seated. she is the worst waitress that I have ever had to deal with. I would not suggest this location to anyone.
Ordered a personal pizza via phone for my daughter. I got her an 8 inch and when we arrived to pick it up, my wife decided she only wanted large fries ???????. It was very nice of the staff to bring the fries out to our car. As far as the food goes, I was only able to sneak one square, so my daughter loved the pizza. Fries were good, a little saltier than expected, but the container was emptied. I think everyone was pleased.
Was told Ledo's is the place to go for wings when in Baltimore; NOT! Ordered a pound of the Bonless Wings, I got back to my hotel and found that 2/3rd's were over cooked extra crispy mini bits, they were not jumbo and had no meat.
The absolute worst experience at a Ledos. Beware don?t order online. Apparently online orders are fulfilled after everything else. I placed an order at 4:55 pm. At 5:49pm it STILL wasn?t ready! I ordered a small pizza and a salad?not a huge order by any means. I watched a gentlemen come in and place and order and it was ready in less than 15 minutes. No apologies whatsoever from the staff/management after asking for a refund. Will never return!