Dunkin' - Elk Grove Village

Everyone is so friendly, especially the lovely lady who arrives early in the morning, making this our favorite DD! The store is always clean and the holiday decorations are fun.

Staff is friendly and they make the drinks correct and aren’t stingy. Daily Customer now

Absolutely love Dunkin Donuts. They always have great customer service. The people that work behind the counter are very friendly and eager to help the customers. They always go the extra mile to make sure my order is correct and complete. Theircoffee is still on point and the variety of donuts is so soft and delicious.

I went here last week got first time. . Reshmi served me my decaf coffee and it was perfect. It was soo good I go back today. Not did she remember me she also remembered I drank decaf and exactly how much cream to put in. What a service !! I?m sureshe sees so many people everyday but her to remember how I take my coffee after only going one is in belief. Thanks for greatcustomer service. 5 star for sure. Kudos to Reshmi

Ordered Caramel Latte with DD app when i showed up the lady got my receipt and said Latte machine is not working, ok it happens some time BUT when i asked can you cancel the order then she said NO she can?t but offered to come for my LATTE tomorrow,TOMORROW WHAAT!!!??? What a customer service these DAYS !!!