Riverside Pizza Pub St. Charles - Elgin

1. Visit when my daughter recently moved into the opposite. we have regular crust (very good). but saw a Chgo style delivered to the next table; decided to visit again!

Great pizza! Really didn’t have to wait very long after ordering either. Brought two kids with us and would go back with them again.

I’ve been coming here quite often, the food and drinks are delicious and atmosphere is what you want.. Friendly place to be at and love the specials.

I have been ordering pizza from Riverside for the past two years, starting with the pandemic in 2020. Three of my last four orders have been subpar from a flavor perspective, and from not following instructions pls don 't let the cheese brown too much. This past Saturday, I 'd had enough, and called the restaurant to notify them. I asked to speak to the manager, and told her while I 've received many pizzas that were absolutely delicious, the last three, including Saturday 's were subpar. Instead of saying to me, I 'm sorry or how can we fix this, or this won 't happen again... I get a primer in how they prepare pizza, and that my complaint will be noted on my account. Ummm, I don 't think so. They lost a customer. Riverside needs a new manager, or she needs a refresher course in customer relations.

The pizza released all of the grease from the cheese the. It cools down. So you have a bunch or greasy rubber on flatbread essentially. The first 3 bites when it’s very hot are good, past that it’s increasingly rubbery