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Contribuiți la feedbackGreat wine and spirits, but terrible service. Most businesses in the area of Elgin/Sonoita do not require masks, but the Distillery still asks patrons to abide by outdated CDC guidelines. We were met by a rude bartender who seemed to be looking for a political argument. Will not be returning, regardless of future policy updates.
I was at Elgin a year ago or so and it was so much fun! I went back to Elgin today and I found a big2 HUGE difference for worse. Customer service has gone down from five to one star. They send you to the backyard like a chicken while other places around the area treat you with the respect all customers deserve. YOU ARE ALLOWED I DOORS. As soon as you get to Elgin property you are told to get your drink and go outside. You feel so unwelcome. The quality of drinks have gone down as well. At this point I don’t want to go back there anymore. The lady at the tasting counter was not friendly. It was bad. A complete opposite experience as I remember it. This place is not being competitive to other places around Elgin. They don’t let people stay inside. Ugh. Ugly place ? Mainly for the customer treatment.
This winery's sign about requiring masks is insulting, to say the least. I would not ever frequent an establishment that says the things they do. Listen to your customers, and maybe you'd get more.
Cool little place. Sampled the award-winning Regalo de Yida Rum and Arizona Straight Bourbon, really liked both. Will likely go back next time I’m in the Tucson area.
Great company! We haven’t been disappointed with anything we have tried here!