Kfc - El Monte

UNBELIEVABLE CUSTOMER SERVICE from this young lady by the name of Jasmine... As I walked in, she greeted my family and I with her charming personality, paid my bill, got exactly what I needed. Even though I 'm wearing a mask, she recalled/remembered my face from a last year 's visit... She offered me gloves, since I 'm so delicate. Wow... As well as a FRESH order, as I always ask for during my dine-experience. Employee/Cashier by the name of Jasmine, her memory is like a photogenic computer. This comment goes out to the Franchise 's, Mgt. of this place, Corp. Level people, and the rest of the crew during the shift. Thank you for your kindness, and the rest of the crew were all great. By the way, she 's NOT ashamed to clean tables, she runs like a Speedy Gonzales , which in the long run, a big savings for this business/establishment. It 's like having TWO JASMINE 'S... 'It 's a team work ' She was sweeping, cleaning tables, THROWING TRASH AND SHE 'S TAKING ORDERS WITH HER HEADSET. THAT 'S WHAT I CALL AN EMPLOYEE OF THE MONTH. I 'll remind the local customers how clean and an outstanding Mgt. was... Floor was spotless, countertop was clean, and the protocol of this pandemic has been followed from A to Z... See you next time... Thank you once again...

Anna, the employee that was taking my Order, is incredibly friendly and helpful with suggestions. I decided on the Chicken and Donut Sandwich as soon as she mentioned it. Oh man is it good! You definitely need to give one a try. Seriously life changing. But Lord is it messy. The glaze on the donuts melts since they serve it hot. You will need a handful of napkins. But it is well worth it!!!

It is a KFC... The employee is good but the hot wings that I ordered is on the tiny side... Anyone know how I can complain about to HQ?

Our KFC in El Monte has an awesome girl working there named Anna, great customer service, very friendly, and also helpful... it's people like that to keep customers coming back not only for the food but for great customer service! Thanks Anna, you made our day with your Awesome KFC service! ???????

Furthermore, she ensured that I received my meal fresh, just as I always request. Jasmine's memory is astonishing, almost like she has a photographic recall. I want to extend my thanks to the franchise management, corporate team, and the rest of the staff working that day. Everyone was wonderful and so kind. What impressed me even more was Jasmine's work ethic. She wasn't shy about cleaning tables and moved around the restaurant with remarkable speed, which contributes significantly to the efficiency and cost-effectiveness of the establishment. It felt like there were two Jasmines working at once as she was sweeping, cleaning tables, taking out trash, and handling orders through her headset—all at the same time! This kind of dedication deserves to be recognized as Employee of the Month! I will definitely remind the local customers about the cleanliness and outstanding management of this place. The floors were spotless, the countertops were pristine, and the pandemic protocols were followed meticulously. I look forward to my next visit and want to thank everyone once again!