Frank's Grill - Edmundston

Very frustrating experience. The hostess was a pleasant young lady, inexperienced but pleasant. The waitress was clearly not happy to be serving our table of 6. I was there with my wife, 2 children, mother and stepfather. She made it clear that she was busy and wasn’t going to be making multiple trips to our table. The food took so long to come out that the young hostess came and asked if we were finished so she could clear the table. We told her we would like to be served our food before we left. She went to the kitchen and our food was out in a minute. The manager was hopeless. The food was fine. Everything was edible. My expectations were not high, but it was fine for bar food. We asked for 1 take out container, the lid and container were not compatible. Lid had a 4” diameter, container had a 2.5” diameter.The incompetence was infuriating. My suggestion, even if you are staying at the four points Sheraton, eat elsewhere.

I’ve never left such a negative review but the service was horrible and the food was no better. We waited for almost 15 minutes to get water and be waited on. Then we waited almost a half hour for the absolute worst pasta dishes known to man. My husband’s meatball for his spaghetti looked like a cow patty on top of Chef boyardee. I had chicken Alfredo but I can’t respectfully leave the description on here for the general public to read. Needless to say we would NEVER RETURN. I sincerely suggest going anywhere else in Edmundston.

We've waited 35 minutes to just get water and coffee, another 30 to receive overcooked bacon and sausages. The apogee of disappointment in service, taste and waiting time.

Gaetan our waiter was awesome. He made sure that we had everything that we needed and made sure things were to our liking. The food was great and matched the great service. I cant say enough about Gaetan. He is what ever great server should be like.

Pleasant people and decent breakfast accommodate their menue to please you Same for dinner/ Shelley is awesome and she gets it. Linda is super nice and other breakfast lady.