Tropical Smoothie Cafe - Edmond

The drive time was really quick. New employees it looks like so a lot better! Would come back since it’s running great! Was not stuck in drive thru.

I went for their flip flop day which was really nice. The inside of the restaurant has a fun feeling and atmosphere. However, the smoothie was a huge disappointment. It tasted like mostly water and had as many calories as a cheeseburger. I would not spend full price for one for sure and I 'm not going to waste my calories on something that tastes like water. EDIT. Went from 3 stars to 1 after trying s wrap today. They use gloves and touched the window of the drive through with the gloves on along with the money. GROSS! They also charge for water and it was disgusting. The chicken tasted like it was going bad and was brown/grey in spots. Waited in the drive through for 14 minutes and wasnt ever acknowledged at the second window. Almost drove away. Called and told the assistant manager and her response was okay .

I rarely rate this low however I feel justified in doing so. Unfriendly and slow service. Incorrect order. Huge wait time. Mediocre food. Borderline unsanitary. Today I had an incredibly frustrating experience at this location. Part of my group arrived before me and placed their order, we arrived 10 15 min after them. When we arrived the person in our party had still not received his smoothie or his food. We attempted to order immediately but were ignored by the 2 employees working. They continued making sure contact and walking right past us standing at the register. Eventually they took our orders. 2 bowls. Our one and only special request was no pineapple in one of the bowls because of an allergy. The man who took our order barely spoke 5 words while taking our order and was very short with us and borderline rude. Apparently he treated the other member of our party this way as well after inquiring about his experience before we arrived. The food took over 20 min to be finished. Overall wait time between our arrival and departure was 40+ min for a to go order. Upon getting home to eat our food, both bowls were incorrect, missing ingredients advertised and worst of all had pineapple. Will not be returning. Which is very sad, as I was looking forward to eating this food, the menu seemed appealing and I live just a few minutes away and would have returned. I feel the need to also mention that if you watch them make your food you may not want it. They touch themselves, the register, their hair, headpiece, counters, money, etc while wearing the protective gloves that are their to prevent contamination of your food. The man who made our food dropped a couple of the presealed/pre portioned chicken packages on the ground and threw them right back into the container. I realize the chicken didn 't hit the floor but the plastic they touch to open said chicken has been on the ground, they then touch the chicken with the hands they just used to open the contaminated p

I love their food but this location is ridiculous on service. I understand that they are limited on staffing but they close the inside. So when we order online, randomly we have to wait through the drive thru line. There is no pick up window and service is extremely slow. In these days of crazy high gas prices, waiting when I know my order is ready is even more frustrating.

I wished I could give this place less than 1 star as they have provided the worst food service I have ever had. Not only did it take a ridiculous amount of time to receive my order; it was wrong and thrown together as if nobody there cares. I tried to speak to a manager about it, a woman with a name something like shitaria claimed to be the district manager was at the counter and I have never had anyone speak to me the way she did. I will never be back to any this companies locations! Management could not possibly be any worse, apparently from the top down. The service could not be any worse. I'm done.