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Contribuiți la feedbackHow about adding a little extra crunch to your taco? The Taco Bueno in Edmond has some special surprises waiting for you—cockroaches or crickets, take your pick! Beavis and Butthead must work here.
I want to first clarify that we love Taco Bueno, but somehow this specific location in Edmond is different. Last night we went there to get dinner for our family of 4, once we got home, we noticed that 1/2 of our food was missing,. At this point, I was frustrated, but not mad yet. I asked my teenager daughter to go back and have it corrected.She took all the food back, and because it is important for us to eat together as a family, she asked them to remake the order so half of us would not eat cold food. Then she called me crying the poor excuse for a human who she spoke to was yelling at her, saying that he would not redo the order. This is a grown man, yelling at a kid because he was not good enough of an employee to make sure we received what we paid for. Because of his attitude we did not feel safe to eat any food he prepared, so she asked for a refund instead, which he refused. She waited for 20 minutes, while he begrudgingly completed this order, yelling the entire time about how stupid this was and thowing things around.She got home with the correct number of items, however all the steak tacos we ordered were replaced by beef tacos, and a quesadilla, meant for a vegetarian family member, had meat in it. At this point it did not matter what was in that bag, we did not feel safe eating that food, threw it away and went to Chik fil A $50.00 and 1 hour of our time wasted, and no food at all, this was very frustrating, but the way my daughter was treated was infuriating. This was a completely hostile environment and the employees cannot put an order together. It should've not been that difficult we are talking about food for 4 people, not a large group, also there was no customization we ordered the items right out of their menu. I am never going back and I'm telling everyone I know how terrible this place is. I will also write to the corporate office, since I would like to know if someone was treating my customers that way. Don't waste your time and money on this dump.
On 4-25-23 around 7pm ordered food through the drive thru, got home and was missing multiple items from my order. Drove back to the store, went inside and asked if my food could be made again because it was now cold and I was missing items. The worker was very rude and took it back to someone and the guy he took it to was screaming that he was not remaking my order just for missing a few items. I proceeded to say that I could just take a refund and then they insisted that they would remake it. After remaking it I went home and when I opened up my food none of it was made correctly. I paid extra for steak tacos and ended up with beef, most of my food barely had any meat in it at all. I will not be returning to this business. Horrible service and rude workers. I wish I could give 0 stars, do not recommend.
Good for fast food. The drive thru is horrible to get through just badly laid out.
The hard shell tacos were the worst we have ever received. There was not really any meat to speak of and basically nothing inside of the tacos. They weren't even party tacos, normal tacos.Steer clear of this location!