Osaka Japanese Steakhouse Eden Prairie

I have been here twice now and both times have been a poor experience. Even with calling ahead for a hibachi dinner for 4, we still waited about 20 minutes for a table. We waited at the bar for those 20 minutes and no one was at the bar to offer us drinks. After being seated, and remembering my last experience ordering sushi (room temperature sub par sushi), I opted for a vegetable hibachi which was average to below average.We ordered hot saki which was served in clear plastic shot glasses, one which was cracked and leaked saki. While waiting for the chef at the hibachi table, I was facing the light switch panel and control panel on the wall which controlled the stove tops for the hibachi and noticed them absolutely filthy. I have never seen something so incredibly dirty at a restaurant before. I wish I was exaggerating when I say that the coating on the panels was peeling off and blackened because of all of the accumulated oil and dirt from the chefs touching it daily with it not being cleaned. The floor was sticky, the menus dirty, a lot of dust accumulated on decorations, and the restaurant was clearly in a state of disrepair and unkempt. The Happy Birthday song blasting on the speaker every few minutes. They pass around a paper mache Japanese styled head for every birthday-celebrating individual to put on their heads while the overhead speaker is playing a happy birthday song and it is clearly not cleaned (I watched the head get passed from table to table multiple times).With all of this, the service was responsive but ultimately a poor experience and a surprisingly high price point for the experience. I would not recommend this place.

We love the various Osaka's. Love that this location is not attached to any other businesses. Hidden, but spacious.Great food, love watching them cook in front of us. The wait varies, sometimes we get right in, others we get seated and have to wait a half hour for it to start, probably because they want to wait for a group outside of 2 people to be seated, not a problem. So, note that unless you have a group of 4+ you will be seated with others at the griddle table.We love the fried rice, yum yum sauce and seafood. he food was fabulous, chef was so entertaining. Family friendly. Quick service from start to finish. Definitely a Birthday location.Parking at this location is easy and free. Probably my favorite location.

Loved the hibachi experience. Chef was funny and talented and the food was great decent sized portions. The service was a tad slow but our server was extremely polite. We'll definitely be going back.

Terrible experience! It was -7 degrees outside, and there was no heat inside the restaurant, yet they still charged full price.

Our biggest issue was with using an expired Groupon worth $52 for several specialty rolls. We paid $36 for it, and the fine print clearly indicated that the value never expires and can be applied to purchases. However, the restaurant only honored $18 towards our bill, effectively shortchanging us by $18. There are plenty of better restaurants nearby that offer not only superior food but also more honest business practices. I cannot recommend this place.