Pollo Tropical - ecrest

Vegetarian options: There are several delicious vegan choices in Pollo Tropical restaurantsParking: There have always been parking spaces near the restaurants for us..Kid-friendliness: Tropical Pollo restaurants are always very ‘kid friendly and the kids love the food choices..Wheelchair accessibility: It was nice to be able to have a family member who is wheelchair bound to be able to eat ‘with our family’ inside the restaurant.

I spent an hour waiting for an order. very slow service. there is no parking available.

Food and service were outstanding. New Avocado Cilantro Tropi Chop is very good.

The best Tropical Chicken I've been to. Food excellent, portions are excellent, and the service people are so kind and nice.

They were running a bit behind on the food today and the manager was very apologetic and brought the food personally. It's the kind of service you don't really get often in Miami.