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Contribuiți la feedbackI come here regular now for my brunch and enjoy either a panini or breakfast bap…good quality ingredients and always have a giggle with the staff…they couldn’t do enough for you
This cafe is absolutely terrible! Upon entering, we saw a bunch of young girls (who were the staff) gossiping about various things instead of attending to customers. When we finally got one of the girls to take our order, it was a struggle. I ordered sausages, mash, peas, and Yorkshire pudding, while my wife chose a jacket potato with cheese. Unfortunately, our order was a disaster. My wife received a jacket potato with chili con carne instead of cheese, and my meal was missing the Yorkshire pudding which I had to ask for at the counter. The food seemed to have been hastily reheated in the microwave. Additionally, the cutlery we were given was dirty and we had to request clean ones. When I mentioned our awful experience to one of the girls upon leaving, she just laughed at me. I highly recommend avoiding this amateur cafe run by school kids. Head into Hornsea and find a proper cafe instead.
I ordered coffee from this place on June 22nd, it 's now August and I have not received my coffee. This is hands down the worst customer service experience I 've ever had. I 've been hung up on numerous times, promised a refund (hasn 't arrived), promised a call back (never happened). Apparently the people that can deal with my issue never seem to be in or have 'just ' left when I call. Do yourself a favor and stay clear, go to Starbucks. Places like this give small businesses a bad name.
I have aways enjoyed it here but my late visit was apparently not tne normal I have thought for a few weeks to post or not . When I went there was two younger ladies on serveomg I feel that something had happened due to coumaction between them both ways was very basic and only what needed to He said in a blunt and rude way . I had to keep reminding one of them my orders as I had to pay separately. But she was saying you can’t do that have to pay in one go. Asked for Luke warm drinks for a reason but was asked why would you want a hot drink Luke warn I had to explain y a few times. This experience has put me off visiting the cafe there there are a few more coffee options at Hornsea Freeport
I ordered ground coffee on their website It never turned up I called them I messaged them on their website I messaged them on Facebook I never got a reply to any of them I was a regular customer, I ordered ground coffee every month I spent £100 every time They have now lost a loyal customer