Chili's Grill - East Providence

I told them I have a severe dairy allergy. They told me I couldn’t eat the pickles. I checked myself, and informed their own staff that I could in fact eat the fried pickles as long as it came with no ranch. So they brought me pickles with ranch. For my meal, I got a HAMburger because you know, dairy allergy. I reminded them of that. So they brought me a burger with cheese melted on it. Finally when management came out, they blamed it on a young guy in training rather than his supervisor who was there the whole time. Then my boyfriend and I waited 20 minutes for the bill, and they made me pay for my meal that I was too scared to eat. If you have allergies, DON’T GO. Unless you’re trying to end up in the hospital.

Our family wondered why our visits to this Chili's started to be unappetizing and the feeling that food and cleanliness quality had plummeted since 2021. But, on a recent trip to another Chili's, I know this EP Chili's is pretty disgusting with bad service. Burnt, salty food with servers who take your order, put it on your table never to be seen again. One older female server asked us if we could tip in cash as they have to report tips that are charged to cards. Why.....this was a good restaurant and now its a joke.

I had a fantastic meal! Every once in a while, a place like this truly gets it right, and today was definitely one of those days. The service was excellent, the drinks were perfectly crafted, and the food was absolutely delicious! A big shoutout to the staff for their outstanding work today.

The service was outstanding! Everyone was incredibly friendly and helpful. The food and my margarita were delicious.

Great service and generous portions! The corn on the cob was outstanding—delicious!