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Contribuiți la feedbackMy experience at this restaurant was quite traumatic and it will be my first and last visit to this location. Initially, we were seated at a very cramped table right next to the kitchen, making it hot and uncomfortable. Despite making a reservation in advance, we had to request to move to a larger table. Our drinks were promptly delivered, but when our starters finally arrived, they were ice cold and had to be reheated. We also ordered food to go, but after waiting 30 minutes we were told that certain items were out of stock. After re-ordering, we waited an additional hour for our food. The server was unhelpful, grumpy, and lacked communication skills, only offering grunts and mumbled responses. The manager was also unhelpful and ignored customers. Overall, we were extremely disappointed with our dining experience and will not be returning.
This restaurant is wonderful! Our waitress, Leah, was amazing. She is extremely friendly and helpful. I really enjoyed chatting with her. We will definitely be returning to this place because of the warm and welcoming atmosphere. I feel right at home here now!
Last week I treated my friend to a meal at this restaurant. It was absolutely fabulous! My friend and I had 3 delicious Cocktails. My friend had a vegan dish which she said was fantastic as was mine of ribs with the best rice and peas I have ever tasted. We finshed the meal with delicous coffee and banana cheescake. The staff were lovely and the service was great and to top it off it was very good value for money. I would highly recommend you vist this restaurant. I will definitely be going again.
Came here for my birthday for a bottomless brunch. Absolutely loved it. The customer service was perfect. Normally, people are hesitant to be around when bringing bottomless drinks or it’s hard to grab someone’s attention. Having worked in hospitality myself, I know they put a lot of effort in which is highly appreciated. Made my day. Had about 10 cocktails each and left perfectly tipsy. The food was pretty decent as well. Don’t have expectations that it’s coming from a Jamaican grandmothers kitchen but more that the flavours are subtle to fit everyone’s tastebuds. Will definitely be back again soon.
Went there for bottomless brunch and the drinks were AMAZING! They're entire cocktail menu is included which no other restaurants do. The only down side is that it takes about 15 minutes for each cocktail to arrive, so you might not get your moneys worth, they do however, allow you to make a last order 15 minutes before your slot is over. The food is okay. Turtle bay isn't known for great food, so my expectations weren't high. I would go there again
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