The Fox - East Hertfordshire

Best sunday roast i have had in a long time , cosy little pub with a large garden. price was also reasonable

First visit in a long time now and the place is looking as lovley as ever but has a bit more of an abiance, weather was nice so sat out side , there was 4 of us all had starters and mains , the burger was really good my partner had fish dish and will be going back for it again, service a bit slow i think maybe it was her first day.

Sadly this was not as hoped for, I booked for Fathers Day. First they couldn't find my booking, then after 3 attempts and 1/2 hour we got our correct drinks order. We then had to grab a waitress to take our food order and when she arrived the items on the menu were either incorrect or unavailable because there were alot of bar orders for food taken so insufficient product was accounted for. After a further wait, the kitchen then flooded due to the rain. Another mucked up drinks order. Stock levels for pudding options was limited or not available. The Sticky Toffee pudding did not have butterscotch sauce but ice cream and we were rudely told that this is how it comes from the waitress and the brownie came out without the stated ice cream! At best the waitresses were overworked and at worst due to the business being over run had little knowledge of the menu or idea how to manage the situation or its customers professionally and politely. We even had to ask for the music to be turned down as we had a speaker above our heads. This ruined what was supposed to be a lovely sunday lunch with my pops. Although management tried to compensate with a discount, we will not return, and after sunday's service I don't think we will be the only ones. Shame as we like to support local businesses where possible.

No Roast Lamb by 1:30pm when service started at 12:00, Chicken on the menu was actually Turkey, no cherry pie when it came to dessert, Chocolate Brownie was served without ice cream Sticky Toffee Pudding had no sauce despite what was stated on menu. Waiting staff didn't seem to know what was going on and what was or wasn't available on the menu. All our drink orders delivered wrong during our meal. Service was very chaotic and disorganised, admittedly not helped by a kitchen plumbing issue but not excusable. We were given free desserts and drinks when it came to pay the bill, but then automatically had 10% added as a service charge which is not stated on the menu but I couldn't be bothered to argue as we simply wanted to leave! All in all not a good experience and we won't be in a hurry to return, plenty of work to do for the new landlords!

Went here for a meal last night with my inlaws. Hadn't been before, I purely picked this pub because it was half way between our house and my inlaws house and it seem to have really good reviews! But......I'm sorry to say that we were really disappointed! The staff were lovely and accommodating, so kudos to them for that! But the food was shocking! First of all, they had run out of most things on the menu. There was absolutely no vegetarian options, as they had run out of both vegetarian options on the menu. So I asked them to make me the pasta dish without the meatballs and bulk it out with veg instead. The pasta came out, as for the veg they were supposed to bulk it out with, I ended up with 2 solitary pieces of stemmed brocoli on the top of pasta in tomato sauce! My mother inlaw's lamb came out, and it was as tough as leather and looked so small and unappetising! My husband's steak which he asked for medium well, was rare (although they did send out some cheese and biscuits as way of an apology and took some money off of this dish). The food didn't seem like it was cooked by a chef at all. It tasted and looked like half reasonable home cooking. The sticky toffee pudding seemed to have come out of a tin and had been microwaved! The portions were tiny for the the prices we paid! Burger buns were very small! They had run out of the peppercorn sauce, the beef cheek, both vegetarian dishes, mushrooms (which was supposed to come with the steak). Given the fact the menu is fairly small, there was a large percentage missing, which just caused disappointment and regret for choosing here to eat! I have to be honest and say I probably wouldn't come back here with how things are right now. I think there is a lot to be worked on. It says online that this is a gastro pub, but the food quality and options were nowhere close to being gastro I'm afraid! The staff were lovely, so the foundations are good. But everything else needs huge improvement! One last thing I must mention is the fact we booked a table, but ended up outside on bench seats. My inlaws are fairly old with my father inlaw having alot of osteo problems, my husband also has back problems. The seats were incredibly uncomfortable and we all had to keep getting up! The bench table we had was also uneven, so didn't meet the floor properly and was rocking all evening. It wasn't what you'd expect from a booked table. I don't mind sitting outside, as space inside is limited, but you need to have tables with proper wooden chairs with backs on them for the booked tables.