Cafe Masala - East Hertfordshire

Once again the most superb meal we’ve had in stortford. Have missed this as we haven’t been able to visit in a few months due to circumstances, but it is by far the nicest Indian food and nicest food full stop in Bishops Stortford. Completely shocked and disheartened when I read some of the rude reviews on this page, the staff go out of their way to be polite and welcoming to all customers and the food is simply outstanding. Think the bad reviews speak for the people writing them and not the restaurant itself to say the least. Never been to a better Indian restaurant, we look forward to coming here each month, the staff are like family to us. Would absolutely recommend.

Went with a large group on Friday 15th March at 7pm, booked the day before. We have used this restaurant many times and been so pleased with it. From start to finish it was a disaster. The restaurant was very quiet but trying to get served drinks all night was painful, you had to keep looking up and waving. Twice the drinks came up wrong with no sign of an apology. As for the staff, especially the one that served us was so rude, talking over us as we were trying to order. He was almost harassing us, so much so 2 dishes came out wrong but he was adamant, loud and rude that’s what you ordered. Actually that’s what you told us we were ordering We had to raise our voices to him a few times to remind him we were customers and out for a relaxing meal, not a lecture. One of our party spilt one of the sauces in front of him while eating the poppadoms. We asked if it could be cleaned up, he dropped a serviette on the spill and we went to clean it up. No, No No leave it in a very loud voice he said, I will collect it later even put his hand on our quests hand so he couldn’t clean it up. Food was ok but the whole evening was spoilt and a waste of £400. Won’t be going back and will be telling everyone in our pub just how bad it is.

The takeaways are of outstanding and consistent quality. Staff are professional and helpful. Deliveries are on time.

Wonderful, flavoufull food and home made kulfi like ive never tasted before. Interesting veggie selection and mostly gf which is a plus. Only downside was an obnoxious diner opposite who thought it was ok to kick off. Staff tried to deal with her respectfully, but she was so out of order

Great place, very upmarket decor and amazing food. We visited on the Thursday of the Easter weekend and were a party of 8 adults celebrating a birthday and Cafe Masala didn’t disappoint. It was my wife and my first time at this restaurant and it was great. The service was good, the food was amazing and Miah (the main man) was on hand to talk us through some of the less familiar dishes, allowing us to venture off piste without fear. Will definitely be returning soon.