Keydell Nurseries - East Hampshire

We went to Keydells principally to look for some containers for the garden and found a huge variety of all shapes, colours and prices. Having chosen the pots we wanted, we decided to visit The Enchanted Walk advertised on billboards around the grounds. We paid at the desk and was given a ticket that was dated and annotated. For 2 children and 3 adults the price was £23. 45 which we thought was a little pricey, but were looking forward to the experience as we had been to their Christmas Walk through some years before. We followed the signs to the start of the walk and were greeted at a desk by a very grumpy man who quite frankly was rude. I handed over our very expensive ticket and he brusquely then said he needed to see our receipt. I found it in my purse and handed it over. He kept the ticket and handed back the receipt without any manners and nodded towards the door that marked the entrance. The Enchanted Walk was well done with plenty to look at and keep the children amused. More written signage would have been a useful addition to each scene. We wandered through, back and then through again to get our money's worth and luckily it was not busy and so the children could zip from scene to scene easily. It was enjoyable, colourful and entertaining. We also visited the cafe for some lunch. The sausage rolls were large and tasty, the egg sandwiches delicious, as was the brie, bacon and cranberry panini. The beans on toast were plentiful served on 2 slices of crusty white toast which our grandson devoured voraciously. A shortage of staff meant we had a little wait, but the waiting made us even more pleased to see such lovely food when it arrived.

I took my child to the enchanted walk today as we have previously really enjoyed the Christmas walks. The cost was £4.95 per person (just under £10 for the two of us), On entering the walk we were met with a smell of chemicals and a damp, musty odour. The displays were nice and we enjoyed looking at them but I did expect there to be more of them. It took us around 5 minutes to walk our way from start to finish and unfortunately the smell continued the whole way. I was quite disappointed with this walk as I had expected it to have the same magic and excitement as the Christmas walk. It almost felt as if it was being used as storage. I appreciate that tickets cover overheads of lighting etc, however I felt the experience did not match the amount charged.

This is Christmas one stop shop from baubles to crackers and everything in between. Have special events throughout the year and well worth checking on website as some is ticketed. Coffee shop, parking on a hill, lots of helpful staff.

After recently going through a stillbirth, I have been gardening a lot this summer as way of making myself feel better. My trips have all been fine until today when I was served at the till by a very rude member of staff. I approached the till with my items in the cart and you have to tell the assistant what you have. She asked how many pots I had and I thought she was referring to my pots of flowers to which I replied 4. Then she pointed to my empty plant pots and asked how many there were of those and I said 3, to which she aggressively said Right, I JUST asked you how many there were and you said there 4. I said, I thought you meant the pots of flowers. It was a simple miscommunication, and the woman didn 't need to be so nasty to me. After everything I 've been through, I don 't need to be spoken to so rudely when I get out of the house and try to get on with my life as best I can. I 've spent hundreds of pounds there this summer and after being made to feel so uncomfortable, I don 't think I 'll be back. There are other garden centres where staff members don 't go out of their way to make you feel so uncomfortable.

A very poorly cooked breakfast, sasages only just about cooked very little colour on them and hard, bacon over cook on one side not cooked on other, egg under cooked some white still runny, hashbrowns over cooked and very oilly, mushroom been cooked and then sat in water nice taste but texture horried, beans cold black pudding under cooked no crut on it. All service on too smaller plate for a large breakfast.