Bengal Express Indian Takeaway

These guys are amazing, super friendly and so accommodating. I have been getting takeaways from Bengal Express for years now. Everyso often I try somewhere else just cause but I always return back here as we really like their food. You can order vis phone or web and both work well I once ordered a take away and turned up without my wallet so couldn't pay, they insisted I took the food home before it went cold and arrange payment later.

The best curry's I've ever had. Really lovely, words can't explain how much I enjoyed the king prawn bhuna

I have been a loyal customer of Bengal Express for many years. It appears that the front of house staff has changed recently and the service has worsened over the last six months. Ordering over the phone has become difficult as the staff seem to be unaware of their menu items. Additionally, they struggle with providing credit card receipts. The quality of the curries has also declined, with more sauce than actual substance. I am now looking for a new restaurant to try.

Credit where credit is due I have in the past given poor reviews but we decided to give this takeaway another chance after a break of more than a year. Wow, we weren’t disappointed have had amazing meals again and much better customer service. We will continue to use this takeaway from now on unless it starts to disappoint again. Really hope this doesn’t happen.

The food from this restaurant was delayed by over 30 minutes because the driver could not find our house, even though it is easily located on Google Maps. Additionally, when the food finally arrived, the two naan breads we ordered were missing. After calling the restaurant to inquire about the missing items, we were told that they would be delivered in 20 minutes and we would receive a refund for them. However, when the naan breads did arrive, there was no refund given. We ultimately ended up eating our food, which was mediocre and only lukewarm. When we reached out to Just Eat, the delivery platform we ordered through, they informed us that the restaurant had refused to provide a refund. Despite Just Eat ultimately refunding us, we were disappointed by the average quality of the food and the shockingly poor customer service. We will not be ordering from this restaurant again.