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Contribuiți la feedbackMissed items from order, didn’t bring us our drinks
Standard Tim Horton food, coffee great, hygiene appalling with member of staff who took my order handled till payments, preparing food ,salad etc without gloves. not isolated instance since this happened throughout my time on premises with numerous customers. Matter is being referred to local authority.
After listening to the server chat to his pal(who already had his coffee and change) for about 1.5min I asked for 20 timbits with no cinnamon, repeated myself please no cinnamon ones. Guy says no problem that I can have 5x4 non-cinnamon ones.... Disappears out of sight, I get home and find 5/20 are cinnamon. Hard to belive it wasn't done in purpose. Won't be back
Service from the staff was appalling, the self service kiosks were being glitchy so went to the counter,despite it being quiet I waited for at least 10 minutes to be served. Some of the staff made were contact with me several times but they were just mincing around doing very little. The selection of donuts was very poor with only a choice of 4 or 5 different ones The tables and the rest of the shop were a disgrace and in the toilets the floor was soaking and was in desperate need of a clean
Very surprised visited last week with a friend, atmosphere relaxed. Staff pleasant and friendly. Only criticism they need to be on Ball with toilets and ensuring all are stocked up. Update Visited 23rd March 24, again toilets unkept, twice visited establishment and twice toilets unkept. They need to ensure check stock in toilets/ kept clean. One sure way of loosing customers.
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