The Short Sweet Company - East Dorset

Just came back from having lunch with our six year old son. We really enjoyed our visit; thank you for having us!

My wife and myself went into this place today and the food we had was so lovely and fresh, we both had milkshakes and i was amazed at the amount of different flavours, the coffee flavour milkshake was the best I have ever had, the 2 girls who work there we found so friendly and the service was brilliant. When we go to wimborne again we will definitely go back in there and i recommend this place to everyone.

I went to Short and Sweet recently and was very disappointed. The service was friendly but made me feel like customers are a pain and keep asking annoying questions. Also when they were low on ice (on a hot day), and the reason for buying the smoothies, they restricted ice (per person) rather than trying to buy more. One of our smoothies was really horrible I actually threw it in the bin.

My family usually enjoy our time at the short and sweet, as we like to support local. The owner is a lovely lovely lady who is always polite, friendly, warm and welcoming. The coffee and food is normally very nice. However there’s a blonde girl who works there who is not very pleasant! When we arrive to see that the blonde girl is working my heart always sinks. She is abrupt and often rude! We have given her the benefit of the doubt, as people have off days, but she is always the same! We went the other day for breakfast and the owner was not there, it was the blonde girl. We were given menus and left to choose. Upon ordering we asked for the granola, and she grunted at us that it was no longer on the menu (that would have been helpful to know before we were left to look at the menus) We also ordered toast with Marmite. She bought us the toast and then handed me a jar of marmite saying “I know it’s not professional but it’s too difficult to get any out the jar, just help yourself.’ I asked what one of the cakes was in the cabinet and a reply was barked over. Her attitude is like customers are an inconvenience for her, rather than where her wages come from! It’s like she’d rather be anywhere else than at work! She is unfriendly, unapproachable and unprofessional. I will certainly avoid going in there again if I see her working on that day. We will go back if the owner is working though.

I have been to this cafe before and really rated it, we had great food and the staff were lovely however Myself and my partner were really disappointed this time. The staff were really unprofessional , the young lady in the kitchen was shouting at other members of staff and when our food came out which was supposed to be two slices of sourdough with avocado and hummus with peppers it was a slice and a half cut up, all soggy with hardly any of the above on top. We had already heard the young lady in the kitchen saying they had run out of bread and to be honest when we mentioned it at the point of paying the staff couldn't have cared less. It is a real shame as we won't be going back there again especially when you try and approach them as a business before writing a review and they don't bother to acknowledge!