White Castle East Chicago

This restaurant could easily be located in a gas station, but it stands out for its cleanliness, organization, and well-trained staff. On the day I visited, a woman had an incredibly complicated order, and the staff handled it superbly. I would have been frustrated, but the employees remained calm and composed. Great job, WC!

I found the service to be quite slow, and there were issues with the change given back to me—too much in coins, actually. I always return the extra change because I don’t want the cashier to be short on their register. It’s surprising that they don’t seem to appreciate this gesture; nowadays, a cashier could lose their job over a small mistake like that. Typically, there are only two employees working at a time, which leads to about a 10-minute wait if there are more than three people in line. That said, when I finally received my order, it was always fresh and hot.