The Maids Head Wicken

A great birthday celebration with family and friends. Friendly staff and great food, along with a nice selection of drinks.

We were staying for the week at a cottage in the village of Wicken and so on principle we were always going to have a dinner on one evening at the local pub(support your local). This particular early evening was a Wednesday and it was Fish evening on so we all ordered fish and chips and enjoyed this tasty delight, washed down with a local ale. The pub is closed on Monday and Tuesday, we had hoped to enjoy the a la carte menu but overall happy with our visit. Outdoor seating available at this delightful pub at the heart of a beautiful village.

This is a fantastic Pub/Restaurant with extremely poor management. Father's Day family get together was a disaster and the management has not even got the courtesy to apologise. So many things went wrong with food, service, and cleanliness that I will avoid Maids Head in future.

We were here for a family reunion on Fathers Day. I was going to give 3 stars but having had no response to 2 feedback emails that I sent I have downgraded it. This is the honest feedback that I sent: I’d like to thank you for your help in putting our family meet together. We were pleased with the comfort and ambience of the area where we were sat. We also felt the staff were pleasant and courteous. The meals and the drinks received a mixed feedback. We felt that the vegetables and sauces were very good although a group of 4 were given a small dish of green vegetables to share. Some time later a request for more green vegetables was dealt with but the timing was not good. The fish and chips were commonly well received. I’m afraid that the other aspects of food and drink and most importantly ORGANISATION were poor. When we arrived a waiter came over to take orders of the people that had not placed an advanced order. 2 people at one end of the table asked about the ordered drinks and had to say what they ordered and their order was delivered. I was a little concerned that 2 coffees ordered for the sweets of Peter and Jenny were bought with those 2 drinks but they seemed OK with taking them then and despite all the complaints in this email I don’t want to find fault. At my end of the table the waiter told me that he would come to me with my order but he must have forgotten. Starters were brought for those few that ordered them and a waitress eventually came through to enquire if everyone was OK. I said me and my wife were still waiting for our drinks order. After another 10 minutes someone cam back with the 2 decaf flat whites that we ordered for the end of the meal. Unfortunately the waiter, who was clearly distressed to be told to take them back and bring the correct drinks order, wished to engage with me in a disagreement about where the fault for this lay in front of all my family. This did upset me. Eventually my ale and my wife’s wine was delivered to us – it had taken over 90 minutes to arrive and both the ale was tainted and the red wine not pleasant. In addition the 2 pre ordered drinks were brought for a second time! The poor organisation also meant the meals did not arrive in good time. After nearly 2 hours most people had not had a bite to eat. The meat was very poor. The beef was inedible (very tough) and the poor standards of both meats was fed back to a waitress. By the time that sweets arrived staff was particularly flustered. The sweets came so late that 3 of the people that had ordered ice creams had to leave to catch their train. Again our drinks were forgotten so I asked for the 2 decaf flat whites. These were eventually brought but they were luke warm. My wife felt embarrassed for the staff so she drunk hers anyway as she did not want another accusatory conversation in front of our group. I had to ask for mine to be replaced as I felt that it was unpleasant. That concludes my feedback although I should say that there were other deficiencies. You have been warned!

This used to be a pub with great food and generous portions. The menu has shrunk. Only four starters available. The halloumi and chips had two large pieces of battered halloumi and a large portion of chips. Today I had one piece of halloumi and 18 chips…! For the same price. We had a time piece of fish with again a tiny portion of chips. The ‘wood fired pizza’ was a disgrace. Came out under cooked and cold. We sent it back. When it returned it was floppy like it had been in the microwave. We always go to this pub for a special occasion. This was a 30th birthday. We will not return for any future events. Poor poor poor. Even the cherry tree in Soham does better food than this.