Wheatsheaf Inn - East Ayrshire

We stopped at this restaurant on our way to our final destination after researching dog and child-friendly options in the area. The interior seemed a bit outdated when we arrived and we were the only customers, but we were pleasantly surprised by the variety of dishes on the menu. Our daughters had garlic bread for starters and sausages and mash for their main course from the children's menu, while the three adults ordered from the set menu. My husband and I had starters of goat cheese and pate, and my mother-in-law opted for the lasagna as her main course. We were impressed by how quickly our starters arrived, and even more impressed by how delicious and beautifully presented they were. The main courses arrived just as promptly after we finished our starters and were equally impressive. The girls enjoyed ice cream (great!) and brownies (a bit dry) for dessert. The staff was friendly and attentive throughout our visit, and they even welcomed our young dog with water. Overall, it was a wonderful experience and we hope to dine here again in the future.

I often eat at The Wheatsheaf. The reason I continue to go back is because the service is outstanding, the staff are all friendly, and the food is excellent. You always leave satisfied and the menu offers a wide variety of choices that never get old. The high standards they maintain are what keep me coming back. Kudos to all the staff at The Wheatsheaf.

Went here with a family of 10 for our Christmas Dinner. Was the only place we could get booked for Christmas’s to accommodate out table size had been here a few years ago and could remember having a good meal there. However, upon arrival we were put through a room In the back. No Christmas decorations anywhere not even a Christmas napkin on the table. So straight away no Christmas atmosphere. Not even a merry Christmas for the staff. Our order was taken from a set menu as you would expect for Christmas and as we knew prior to booking. However we waiting over 45 minutes for our starter. Bearing in mind we had an infant with us. No one had come to to the table to apologise for the delay. From a set menu you’d expect a speedy service but no. The man who took our drinks order first time had forgotten one of the drinks and with no staff in sight we waited the 45 minutes for him to come back to the table just before we even had our starter to say if we wanted anymore drinks. After telling him we’re still waiting on the first one for someone. His reply was “well you will get this one”. Absolutely appalling attitude and extremely rude. No apology or anything. So after the 45 minute wait for the starter. We waiting a further 45 minutes for the main and and 30 minutes for desert. Not the kind of wait you’d expect for a set menu. And even worse whilst trying to entertain an infant. The food itself was ok. But as you can imagine after waiting long periods between courses your expectations become bigger. The meal was finished off with coffee. Which was literally dumped on the table from a young girl who was clearly raging that we said yes to coffee when asked. Again dumped on the table and spilled no apology or anything. Clearly none of the staff wanted to work there that day. Which in turn their appalling attitude feeds back to the customers themselves. Not one for leaving reviews. But I felt I have to as you can imagine it upset our overall Christmas. Appalling attitude from staff and appalling atmosphere. Not a Christmas Dinner you’d expect. Especially when paying an overall total bill of £650. It honestly felt like one of those restaurants you’d see on “Gordon Ramsay Kitchen Nightmares”. As the restaurant needs a severe shake up. I feel sorry for those poor chefs through the back cooking all those meals, as they will be getting let down from the staff at the front of the house. Unfortunately because of my experience I will Not be back. I wouldn’t be surprised if there are more reviews like this to come and the restaurant itself will go under due to the way it’s being run and loosing good paying customers.

Been at The Wheatsheaf a number of times over the years and food always been good, however there seems to be a dip in food quality since my last visit 8 months ago. I had the cajun salmon which was very salty. So much so l couldn't eat it. The salmon came drenched in a sauce which was lacking in raster also, and to top it off it had a mini basket of chips dumped in the middle of the sauce.. Nothing Magor but definitely a touch to detail needed.. However lm not sure l would return of my own accord..

Booked a Christmas dinner here at the end of Sept. Upon arrival, we were shown to the back room in the restaurant with two other small tables and absolutely no atmosphere. There wasn’t as much as a Christmas napkin or decoration on the table, and for £65 a head I don’t think that’s much of an ask. We ordered our food at 1:30 and and waited almost 50 minutes for a starter. I can understand they would have been busy however not one member of staff approached us to apologise over the delay or offer us anymore drinks. The food was ok but was expecting a lot more as we waited as long! My partner then ordered coffee which was dumped infront of him and spilled all over the table and the young waitress simply walked away. The staff had a terrible and rude attitude, not a bit of chat or merry atmosphere amongst them! Not best pleased having almost spend £600 for us to have a family Christmas dinner in here! Would not be rushing back here after being recommended by friends.