Siirgista Bros Ealing

We’ve been to a few of the Siirgista Bros restaurants. The Ealing one has to be the best. I usually customise my burger and they’re only happy to help. Best burgers full stop. The meat is sooo soft and flavourful. We drive from Croydon to go there and we don’t go anywhere else when it comes to beef burgers. The children love their food too. Thank you.

When I came in the store the staff were not wearing mask. The lady at the till had a mask around her chin and asked me to take off my mask when ordering too. The guy at the stove didn't have a mask. Then as I sat down and took my phone out of my pocket, she hastily put her mask on properly but this was only half way through cooking my food. As I put my phone down she had her mask only cover her mouth and a new guy come to the stove and he had a mask around his chin. We are in the middle of a pandemic, and I'm debating if I should throw away my £18.95 order or risk my health.

I thought I would give their burgers a try since they seem a little different to your normal premium burger restaurant, but waited 40 mins in a half empty restaurant outside peak lunchtime suffering the ambient music and still got no food. It turned out that the staff were busy but prioritising cooking of delivery orders so if you are in the restaurant itself, you have to wait.. and wait... Also, if you order starters, restaurant policy is that all the food comes at once . Really?? They are called starters because it 's a separate course to Mains .... Gave up and went elsewhere. So much other choice in Ealing I 'm afraid guys...

I went there for a dinner with my friends and none of us tried this chain before. We were all really happy with the experience. The guy at the till Randy was super friendly and the burgers we ordered were super good. Definitely recommending this place for a nice evening out.

Did not receive good customer satisfaction, the beef was not fully cooked as I would have liked it, and overall the experience wasn’t great.