Dixie Chicken - Ealing

This is your standard neighborhood chicken shop offering decent food at reasonable prices, but the service is somewhat unconventional.

While the food may be satisfactory, the service is a major concern. The owner really needs to take these issues seriously, as it could lead to losing valuable customers. I would rate this establishment a -5 due to the unprofessional conduct of the staff. The young woman in particular doesn’t demonstrate the poise or demeanor typically expected in such a role, leading to a genuinely disappointing experience. Overall, this is a clear case of poor customer service that needs urgent attention.

I have never tasted a more delicious filet bulgur than the one here. Their wings are also outstanding. I highly recommend this restaurant; the staff is friendly, and the place is spotless.

It was the worst possible customer service they charged extra and admitted to doing so and gave us the wrong meals and still refused to compensate as well as being rude over the phone and in the shop . The employees and manager do not speak English

Very busy.quick food on the go.not really a place to sit and eat although they have facility where you can stand and eat and if your lucky to get one of the two tables you can sit and eat.mainly you will see the school kids there wanting chicken and chips.i ordered a burger and fries for a friend.takeaway....the burger which was cooked from frozen wasn't cooked properly so I had to come all the way back to let them know....the young boy who is related to the owner was very argumentative.saying it's cooked.ERRRRR if it was cooked I wdnt come all the way back again.extremly rude with wrong customer service attitude....the staff look very tired in this takeaway place.if you want to go to a noisy rowdy place where you cant hear yourself think and the staff are anti friendly this would be the place....I walked away disgusted esp by the attitude of the staff member I spoke to.def no go for me.