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Contribuiți la feedbackHorrible experience but what do I expect from a failing business that doesnt care.
Disappointing Experience at Subway and Lack of Customer Service Rating: I recently had the unfortunate experience of visiting a Subway outlet near my place, and I must say, it was nothing short of disappointing. From the moment I walked in, it was evident that customer service was not a priority for this establishment. First and foremost, the staff seemed disinterested and lacked the basic courtesy one expects when dining out. They barely acknowledged my presence and seemed more interested in chatting amongst themselves than attending to customers. It was frustrating to see them pay no attention to the long line forming, leaving us waiting for an excessive amount of time. To make matters worse, the quality of the food was far from satisfactory. The ingredients looked stale, and the vegetables were wilted and unappetizing. When I requested a specific sauce, the staff member seemed annoyed and hastily slapped it on, without any care for the taste or presentation. It was evident that attention to detail was not a priority for them. Moreover, the cleanliness of the restaurant left much to be desired. The tables were dirty, and the floors were littered with food crumbs. It was clear that the staff had not bothered to clean the dining area for quite some time. This lack of cleanliness only added to the overall unpleasant experience. Overall, my visit to Subway was a complete letdown. The lack of customer service, coupled with the subpar quality of the food and the unclean environment, made it an experience I would not wish upon anyone. I expected better from a well-known chain like Subway, but unfortunately, they failed to meet even the most basic standards of service and quality. I hope that Subway takes this feedback constructively and makes the necessary improvements to provide a better dining experience for their customers. Until then, I would strongly advise against visiting this particular outlet if you value good customer service and a pleasant dining experience.
The customer service was so bad I wanted to give you a zero but that’s not possible I give you a one…
Good food. This is the Wal-Mart store, wish all the extras were included in the on line order option. They have pretzels at the store but you can't order on line.
The Subway here inside Walmart is pretty good. We have eaten there many times, and they're always pretty decent sandwiches. The employees are friendly, and they work pretty fast to get the customers taken care of. Next time you're an Eagle Point , and hungry for a sandwich, stop on by!