Subway - Dumfries

As a business owner and manager this place is awful. Placed an order on line and got an error reading. Next thing I know AN HOUR GOES BY they are calling me about this order to pick up. I TOLD THEM WHAT HAPPENED and they refused to refund my money. Keep the $20 bucks because looking at the reviews you need every penny you can get. Absolutely unprofessional

They should fire the manager, he is a rubbish human being with the same Hispanics, he is a great resister and he is also Latino, he says he is a manager that is why he does everything however he wantsI hope they fire you for being so trash, you already have a lot of bad grades and they don't get you out.It's unfair that they treat us so badly.The manager, a bearded man, wears glasses and is Hispanic.He's a rubbish human being, you should fire him because he doesn't take care of my hungry children and he took care of me very badly. I made the decision not to buy. I hope to change that disgusting man. He's Latin and they treated us with pure garbage. He said that he was a manager, laughing like he wasn't. we could complain to anyone

The manager, a bearded man, wears glasses and is Hispanic.He's a rubbish human being, they should fire him because he doesn't take care of my hungry children and he took care of me very badly. I made the decision not to buy. I hope they change that disgusting man. He's Latino and treated us with pure trash. He said that he was a manager, laughing like that. we couldn't complain to anyone

If I could give zero stars I would give themI arrived to order and was served by a Hispanic man with a beard because the man was so bad that I didn't even pay attention to his name if the subway manager translated that. I asked him for an Italian meat.And he tells me which meat about 10 times I tell him meat, don't suck, sorry for the language, you arrive at a restaurant and you order meat. Will they bring you chicken? It's ridiculous that people like that hire Subway, they will go bankrupt. It was such a displeasure that I left them a pizza that I ordered for my 2 year old daughter. People like that shouldn't be hired since we arrived with their big face. Hey brother, if you have problems at home, there is. Let them know that you didn't know that, learn that's why you're in that position where you're a useless, good-for-nothing inferior, I hope they throw that character out.

Went to this location with the corprate flyer mailed to my house with selected coupons included. Had hoped to get a sandwich for lunch and use a coupon from the flyer buy any qualifying footlong meal deal with a fountain drink get a second footlong FREE. Which i was going to save for dinner. As a disabled veteran who lives on a fixed income budget value is very important to me hence y i dont eat out very often except 4 on special occasions. Since i dont work i dont have the extra income to afford to do so. but i like subway and appreciate that they want my business and as a loyal customer choose to send me coupons to redeem in store.But at the subway store inside of the walmart when i went to order I was met by an female employee around 27 to 33 who said after i showed her the coupon from the corprate flyer we here at this location dont give anything away for free despite what the coupon says we wont accept it because we dont give away free stuff. Nothing other than that about why or any other valid explination other than personal preferance or direction from the Francisee owner specifically NOT to accept coupons that say the words free to avoid cutting into the stores profit margins. Didn 't even offer to ask the store manager or other coworker working woth her at the same time to see if they accepted it or offer to verify weather it would work by attempting to scan it at the cash register before prepairing the whole order...Nothing no attepmt or effort put forth at all to check just blatent attitude and disregaurd given because im to poor to pay full price...I believe this matter needs immediate corrective action and there should be explicte non denial or must accept policies for corprate level coupons by francishsees in order to remain in compliance and operate regularly. Because I believe this demonstrates the business owners inherant greed and also shows they lack seeing the value and revenue potential as a repeat customer and need to be reminded of business ethics 101. Otherwise why send me coupons that cant be used at my local subway (im walking which is why im limited to the 1 inside of walmart due to my disability) its a waste of both my time and effort and your companies resources because they get thrown away and dont drive or generate business because customers know that locations are going to refuse to accept any form of lowering their prices or discounts is bad business.I WOULD like someone from subway headquarters customer relations/satisfaction or the independent owner/operator of this location to contact me regarding this matter and how to best resolve the issue moving forward. Not just for myself but in the best interest of all your past present and future customers.