Pizza Hut - Dumas

The pizza was quite undercooked. they asked us to bring back the pizza and wouldn't give it back until they saw the undercooked pizza first. that is two travel back to the load and the 20 minutes waiting time for the new pizza made and cooked right. all at our expense. they called it the new manager policy. When I talked to the manager on the phone, he wasn't ready to do it right. besides getting back the pizza. while our other pizza became home cold. then he had the boldness to stop me. I get people trying to use the situation like this, but if they were in the wrong, they just had to say that 's all I can do. they did not take account of accountability. there was no excuse or credit. exactly what they should do for the first time. they even underboiled the newly made pizza and had to throw them back in the many. we will never use this place again.

We ordered from this location at 6:30 then by 3 1/2 hours go by and nothing we tried calling from multiple phones over and over again and they would just hang up on us or put us on hold but no one would answer we planned on tipping the driver but no one ever came or answered. We are loyal customers and love Pizza Hut but we won’t ever order from here again.

As the store manager of a local parts store I was treating my crew to lunch. I called in the order and it arrived Luke warm and there was no untensils or dipping sauce for the cheesey bread there was also hair baked into the food. I called and spoke with the manager and He hung up on me. I went down in person and he called the police on me. Frankly saying he didn't care. 1 star is way to generous for this location. This manager should be fired. I will tell everyone I know about this incident and I know a lot of people.

Took over 30 minutes just to let me know upon arrival that my order had not been started. That was after lying and saying the pizzas were coming out the oven.

The food was horrible will never be ordering from this Pizza Hut ever again do not recommend at all