Chipotle Mexican Grill - Duluth

Thursday, 27. October 2022 5pm ONLINE ORDER Treated me and my birthday contract at Chipotle was considered NO TREAT. $25.95 with a $8 dollar online discount. Plant-based protein Burrito (Everything) and Steak Bowl (Everything no hot salsa). burrito was about 3/4 filled, hardly protein and light on all other ingredients. Bowl was only half full with a pinch of steak, forgot acid cream, fajita mixture added hot salsa (DID NOT WANT) and a pinch of Quacamole $2.50 XTRA. Second consecutive time online order was wrong and shortened. NOT OR ONLINE, MAKE SURE You want your ORDER or just go to Q'Doba. (8)

I really hate that this is the only chipotle in the north. This place has been terrible for years. The place is constantly chaotic. I understand it has to do, but every time I get in here, it's unacceptable. The lemonades are almost always empty. The Burrito bowls were always half filled when I order them. I would go instead of an online order, but half the time it online order only makes zero sense. If it is busy, it should be in personal order only, not vice versa. My latest order lasted 40 minutes to get the bowl was half empty, and the chicken was completely cold. Save your money and go to Qdoba. I refuse to give this place my money more.

I was thrilled to go to Chipotle and try her new Guajillo Garlic Steak. I haven't been in a chipotle for more than 20 years (in the Twin Cities area) and I remember eating and service is pretty good. But my experience last night... At first there was absolutely no personality or energy behind the counter. The employees did not talk to customers or to each other. Not a sniper, just unprinted faces. Everyone looked like they had a place better. Secondly, the kitchen, in a simple view, was a mess. Not only a mess from a busy layer (cases were stacked high on the prep table), but the oven/oven looked like he hadn't been cleaned for months. Third, portion sizes were teeny (my bowl was about half full) and the bill for two people came to $35!! Fourth, the food was not so great. The steak was hardly warm, dry and hard. Not much taste (guajillo, garlic or lime). The corn was frozen.

I'm just starting with online orders. I had 10 minutes to find out, then I had to wait 20 minutes for my order because they were so after. This place is so dirty. The guy who makes the orders has as much food between the pans as above a inch. Then he grabs a wet towel and tried to scrape everything into the garbage can. These scraps fell back into the pans and mixed old foods with its wet towel in everything. They claim they are under servants, but cleanliness should be your first priority. I would have canceled my order if I knew how. So very disgusting

Worker was barking loudly at customers while making the food. No baskets so eat your burritos off the table. Only make quesadillas if you order online, what? No veggies, they were out of onions and green peppers. Wow! The meat was not fresh. I could go on. Terrible place.