Ben & Florentine - Drummondville

Discovery of a chain of restaurants that I didn't know...superb.A good, hearty brunch with friendly service.Looking forward to returning to Canada :

We went there last Saturday 1 hour and more before being served same thing there before I can understand a lack of staff or a surplus of traffic the minimum would be to notify us when we arrived so that we have the choice to wait or leave.Gaetan

Seems like a popular breakfast stop. But sadly, it took 45 mins to take our order and then another 30 minutes for the food to arrive. The food wasn't the best. Portions for what we got were small. Prices are expensive for what we got, just look at the photo. We paid $20.00 for just that plate, plus tax and then had to pay tips for terrible service. The waitress was a nice young girl, just very understaffed. We came on a Sunday morning. They served us water when we had finished all our food. I think my latte wasn't made with almond milk as I requested or I got food poisoning. Either way something here didn't go down well. To top it all off the bathrooms were dirty, the floors were dirty and again it took 20 mins to pay our bill at the end. A lot can be improved.———I have since emailed them as they requested but they haven’t replied.

I love this place because people are smiling and food is hot and taste good.

Impeccable service and everything is extremely clean everywhere... so I recommend this restaurant 120% bravo all the teams. michelle