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Contribuiți la feedbackIt was so nice to see this young man again. It was super weird when he told me to summon the demons and to enslave the chosen one. Really weird. Loved the pizza though.
One of the workers at utc mall were very disrespectful. The lady was taking my order and i could not hear her because she was talking soft. She continuously rolled her eyes at me in frustration. There were a ton of noise going on in the background so i couldnt hear her. She was screaming at me in a very rude tone. The pizza was okay but it wouldn’t be my first choice.
They have good customer service, they have a fair price and their pizzas are very good????
Tonight my family and I visited this awful restaurant. Our daughter and her emotional support dog were sitting at the table while her father and I ordered her dinner. Shortly after an employee approached our daughter telling her in Spanish she had to leave because of her dog. Her brother stated to the rude employee that his sisters dog is her emotional support pet. She didn’t understand our children. She immediately came towards me and her father. We tried to explain but their was huge communication barrier. The employee stated that the manager had asked her for us to show proper documentation or to leave. We stated we have no problem showing but the law doesn’t require for us to provide it. The manager stormed out of his office in a very aggressive manner and screaming at us in Spanish of course. Our daughter which is required and hs the right to have her pet is now nervous and stressed. The manager was extremely insensitive and not knowledgeable of the laws of emotional support pets. My family and I deceived to eat outside for the sake of our daughters mental well-being. I don’t recommend this place nor the food. Worst service ever and disgusting watery tomato sauce.
I have a 11 year old daughter with an emotional support pet. My family chose this place to eat after hapilly shopping at the mall. The restaurant had a sign that said no dogs were allowed unless they were trained service animals. My daughter had sat down with Louis (5 pound dog) and within a few minutes, one of the employees came over and told us we couldn't be in there with dog. We tried to explain to the employee that Louis was a service dog however, she did not speak English. We asked to speak to a manager and a very rude individual by the name of Gustavo came out and basically rudely demanded the registration for Louis. A very rude and condescending individual and It is appalling that he works in a capacity the deals with the public. I explained To him that Florida law states that when it comes to service animals, establishments cannot ask or demand for this documentation. This is the law. By this point my daughter was visibly upset and our entire evening had been ruined. I asked Gustavo to apologize for himself and on behalf of his employee and he refused. It is so sad to think that here is a child that requires an emotional support dog and was essentially terrorized when she was trying to just have her dinner. It is Sunday And I most assuredly will be speaking to an attorney on Monday. For shame.