Gredič - Dobrovo

We were there at the beginning of June, breakfast was very poor, no possibility to have breakfast on the terrace, restaurant closed, overall below 4 star level Rooms: Only cleaning on the first day, no cleaning at all for 4 days afterwards, unacceptable Safety: Nil, no permanence whatsoever, Rooms: 3 Service: 1 Location: 4

We were here for a wedding and the views are amazing and very impressive for a wedding venue. The food was very nice and the overall experience with the staff was good. The only thing about the after dinner party was that in the basement, it gets really hot, so would be good to have some kind of ventilation or aircon down there. Other than that. Definitely to come here for a drink or food and enjoy the views. Service: 5 Location: 5 Hotel highlights: Luxury, Great view, Romantic

I'm so lucky that every time I drive past it's closed Location: 5 Hotel highlights: Luxury, Great view, Romantic, Quiet, Kid-friendly

Beautiful old house with a view of the vineyards decorated in a fairly contemporary way. Restaurant tested for dinner with very qualitative dishes. Suite on the top floor, spacious but extremely expensive (more than 450€ per night compared to the expected quality. Very cold welcome and unworthy of the paid price: On arriving (around 4 p.m. no one was at the reception. We had to wait a long time for the waiters from the restaurant to come and give us our keys : they didn't even come with us to our room and didn’t know anything about the furnitures of the room (they didn’t know the bathtub was out of order . Upon arriving, several problems: no air conditioning, bathtub out of order (we have 2 young children so it was one of our selection criteria . The manager of the hotel arrived at our request by hearing this asked us without apologizing: « what do you want? Then: if you want to leave no problem ». We got a glass of refreshment for each after insisting. No smile, no pleasant words, no attention (everything has to be paid, room service at 30€ for each order, no bottle of welcome water, no coffee machine or tea: just a paying mini bar . The bathtub was out of order (the tap was broken (no one had told us . Very basic cleaning (see attached photos : there was still hair, cobwebs, dead insects in the toilet and dead spider on the sheets of the bed, dust on top of the hi fi system, behind and under the furniture... no air conditioning contrary to what is advertised on the hotel website and Booking website (it's just a ventilation in the walls on which we cannot act : portable air conditioning was installed only the day after our arrival in the living room which helped to refresh the air a little but not very effective (we had however reported it as soon as we arrived it was nearly 30 degrees in the room Fans are provided in addition but this is not enough to sleep well given the heat in the middle of August. Swimming pool not clean (leaf and earth at the bottom and out of order outdoor shower. Breakfast: the products are good, served on the plate but everything comes in drops, the butter had expired for almost a month The staff: in the restaurant our server was smiling and helpful, but on the other hand for the rest it was clearly not up to standard: impression of disturbing, no one comes to see us at the swimming pool to find out if we want something thing. Because of all the things described, we asked for a discount and we had 5% on the room price (40€ : low for the inconvenience. In short, very bad experience, we will never return to this hotel where the manager has work to give a soul and warmth to her business. It’s a shame Rooms: 1 Service: 1 Location: 4

Beautifully situated in the land space, and perfectly situated to explore the Brda region as everything is but a short drive away. However we felt the whole place lacks life and soul which leaves us discontented and uncomfortable. The hotel is entirely renovated recently, but overall the hotel seems cold and unwelcoming, and seems like it could be a business hotel anywhere in the world (unless you look out the window) based on the interior design. The cellar wine tasting room is impressive. Staff is not very warm nor engaging, and speak quietly most of the time which adds to the eerie feel of the quiet and empty hotel. We also had plenty of issues getting service don’t come here if you want to be truly cared for. For example when at the pool we had to go to the reception to ask to be served there three times to get someone to come to us apparently the same servers work the pool and restaurant so at busy times service at pool is lacking. The server from the restaurant was however professional and apologetic about the situation. We were also thinking of having lunch at the restaurant, but as there was no one around (other than the other two diners), and no one showed for a good 10 minutes we decided against it. Rooms are newly renovated too but again lack character. There are also some odd design choices, such as no towel rails for hand towels, long curtains over the aircon unit and shower only within a bath tub which you need to climb into without any hand rails to hold onto. Breakfast was okay taste wise but the whole concept a bit strange you only order eggs and everything else is just brought to your table, no questions asked (we got some fruit, bread, pastries, cheeses and meats). No one really explained to us how the breakfast worked until we asked. Overall we would not recommend Gredic nor come back for another visit we experienced much better hospitality and facilities in other hotels in the region within similar price range. Rooms: 3 Service: 2 Location: 4