Tokyo Pearl - District of Columbia

Came here for me and my friend’s birthday. The ambience was nice, the food was OK but the service was horrible. We chose this place because they could accommodate a group of 16, which was nice but upon receiving the bill, we were first told it could not be split then the server proceeded to split it by the two tables we were seated at. After reviewing the bill several times, we were overcharged for items that were not served to us. We tried to explain this to the server, but he insisted that they were served so we asked to speak with the manager. I spoke with the manager, Yasmin and explained that there were items on the second receipt that no one ordered/received, and she proceeded to tell me that there was nothing she could do because she “checked our tables after food was served” which she did not. She then proceeded to tell me that I needed to “Go back and collect whatever cash and cards to take care of the bill” before referring to us, an entire group of Black people as, “you people”, and would not listen to what my friend and I were saying to her. On top of that when my friend told her, it was rude to speak to us that way she said, and I quote “she can speak however because her husband is a person of color”. I would not recommend going to this establishment unless you are in desperate need of food and Yasmin, the manager, deserves to be fired immediately. Very thankful our birthday was not ruined because of this.

Food was ok, service was terrible. We had to ask for napkins at least 5 times from 2 separate waiters for them to be brought to us. Bugs and debris from the tree were constantly falling on our food/drinks. Upon asking for the check he insisted that all items were on one check and he couldn’t split it. They failed to mention that upon arriving but only mentioned the 20% gratuity. Service was terrible. Do not recommend is my least favorite sushi spot in DC since I’ve arrived.

I am currently here, ending my dinner with my guest from out of town and we are upset at the mandatory 20% tip. We received very poor service today. One younger gal, Genesis, was very nice and greeted us well. But our server, who is supposedly the manager tonight, never greeted us and kept passing our table without ever bringing water or taking our orders. There was only one other table next to us the whole night. After about ten minutes, I stopped the manager to asked for water. She brought the water and I placed an appetizers order. When I had questions about items I saw on the online specials, she was rude when telling me they didn’t have any. About ten+ minutes passed and she never came back to take our order. Instead, Genesis came over and helped us. She even brought us our appetizers and came back a few minutes later to check on us, not our server/the manager. We had to ask twice for the candles on our table to be lit. Our water cups were empty and we had to ask twice for them to be filled. Our server was as rude and standoffish every time as if we were working for her. We didn’t see our server for a long time and had to ask Genesis for the check. She got our server/the manager. This service is not even worth 15%. I’m so disappointed that my out of country guest had this experience. We hope the tip goes to Genesis, she is wonderful.

Black security guard with curly dreads at the door charges people to get into the door. Sometimes it’s $10 sometimes it’s $20, depending on how he feels that day. The money goes to his personal cashapp other security guards don’t make people pay which means he’s probably keeping all the money himself.The music is different every weekend. Some Saturdays they play hip hop and pop music and others they play all Latina. Never know which one you’ll get. It’s always a decent amount of people tho either way.I got 2 shots of Tito’s and my total was $37…this whole establishment seems fishy and the “bartenders”were in peoples sections taking shots rather than attending to people at the bar…There are definitely better clubs in dc.

It’s a such a rarity to me to write a review but I was so upset yesterday. I ordered dinner grilled salmon, it came out completely uncooked, like row fish. I asked to recooked it, so they brought it back like a leftover, literally alone without sides, on a little side plate, over cooked, tasted horrible, oily eww like they don’t care. No one even stopped by say sorry or something. The waitress asked how is it now, on what I answered that I am not impressed the food at all, on what she did not even react. They added 20 percent’s gratuity.I will never come back.Food was bad, service is bad too,I am surprise why even manager don’t care when ppl send food back to the kitchen??? Why no one even stop by my table and asked ?